Rylin Jenkins Email & Phone Number

Grand Rapids, Michigan, United States

- Responsible for the daily operations of the branch including, support of branch administration related policies, procedures and audits, staffing (scheduling and coaching), client escalation issues.- Share responsibility with the Branch Manager for development of branch staff; including training, coaching, evaluation of performance, and disciplinary.

Grand Rapids, Michigan, United States

-Assist clients with transactions and account maintenance-Open and modify accounts for both new and existing customers-Provide financial solutions to customers utilizing Independent Bank services-Identify client referral opportunities to appropriate team members and strategic partners-Train incoming employees in branch operations and teller.

Grand Rapids, Michigan, United States

-Meet to tour and sell clients interested in hosting events within our company.-Book events by completing contracts, menu planning and floor layouts.-Manage event sales for three unique properties throughout Grand Rapids-Communicate menus and details with Chefs and banquet managers on a weekly basis-Close out events with the financial team and follow up.

Mackinac Island, Michigan

Oversee the Conference Services team of two managers and two interns along with the Banquets team consisting of 14 hourly staff members and a Banquet ManagerDeveloped training materials for staffCrafted and implemented action plans for departmentCreated goals and guides for up-selling through client interactions Planed and implemented over 100.

Mackinac Island, Michigan

-Coordinate details of events ranging from conferences to weddings. -Execute over 150 events while providing optimal customer service and time management. -Coordinate incoming and outgoing communication with multiple clients simultaneously including email, phone and fax. -Maintain accurate accounts of balances while collecting payments and producing.

Grand Blanc, Michigan

-Provided attention to minute details to ensure all transactions and interactions are accurate-Lead front end operations by providing reliable leadership and appropriate guidance to over 60 employees-Responded to, and resolve, customer complaints in an appropriate, timely manner-Cross-trained to perform the duties of Customer Service Associates including.

Mackinac Island, Michigan

-Maintained presence on sales floor to serve customer needs including finding products, replenishing stock and completing sales-Upsold products to reach both daily and weekly sales goals-Remerchandised to produce creative, eye-pleasing visual displays of products-Worked in team environment to ensure store average and project completion-Restructured all.

Rochester, Michigan

-Created and executed a hiring process including applications and interviews-Direct an executive board of varying positions from programming to marketing to operations in order to accomplish team goals and objectives-Ensure event progress and development through meeting and mentoring team members-Oversee management of $400,000 budget-Act as liaison to.

Rochester, Michigan

-Coordinated various aspects of off-campus group visits including, but not limited to, housing accommodations, dining services and facility rentals-Assisted with all indoor and outdoor major events throughout campus-Worked closely with on-campus dining services department to ensure all guest needs were met-Oversaw special events including University.

Rochester, Michigan

-Managed the budget of over $300,000 and ensured all transactions were accurate with the assistance of professional staff members.-Aided in the oversight of an executive board of nine other individuals-Met with team members regularly to ensure event progress and development-Completed administrative/clerical tasks including: ordering office supplies.

Rochester, Michigan

-Encouraged on-campus involvement through programming events and providing resources to students.-Maintained front office customer service including answering phones, greeting students and staff, and handling monetary transactions (cash, check and credit/debit machine).-Interacted with new students through orientation program to encourage student involvement

Rochester, Michigan

-Planned and executed multiple large-scale events to further student involvement on-campus including the Welcome Week Carnival, OU’s Got Talent, Casino Night 2013-Maintained a budget and kept up client relations with dozens of on-campus and off-campus vendors-Worked closely with an executive board of 10 individuals to ensure all other events and duties.

Rochester, Michigan

-Provided a safe environment for students in the residence halls at night-Monitored multiple aspects of security within the on-campus community-Established and maintained a presence within my assigned building and with residents of the building

Rochester, Michigan

Worked with orientation staff to guide incoming freshman and transfer students and their parents through the orientation process and the transition to becoming an Oakland University student.

-Engaged peers in one-on-one trials of new Microsoft products featuring Windows 8-Created a social media presence to accomplish position goals and engage with the campus population-Enhanced connections with various leaders on-campus to complete trials of various populations of students-Developed independent and long-distance management skills to complete.

Bachelor Of Arts (B.A.), Communication, 3.1/4.0

Minor in Political Science Concentration in Public Relations

High School Diploma, 3.8

Activities and Societies: -National Honor Society-planned and developed local fundraising to provide almost $1, 000 to family in need.