Informed Parkland Community Health Plan members and the community about the Texas Health Steps benefits, the benefits of Parkland Community Health plan, and provided nutrition/health information at clinics, health fairs, community events and agency locations. Worked at clinics and assisted doctors with their inquiries via provider relations. Assisted management with completing Annual Reports due to HHSC for Parkland Community Health Plan.

* Supervised 10-50 employees* Ensured that employees were meeting state compliance in the delivery of the Health Care Orientation and all other required scripts* Modified delivery of training according to the learning needs of staff and provided new tools to assist*Developed/maintained community relationships with State agencies, Non-Profit Organizations, Faith Based Organizations and the like* Provided leadership and supported employees to ensure that they had all the tools and knowledge needed to perform their jobs at meets or exceeding expectations* Effectively recognized staff for their work and contributions, recognized anniversaries and worked one on one with staff in their areas of opportunity

* Processed application for Medicaid, SNAP and TANF within required timeframes, including working over time to ensure timeliness was met* Provided all required documents and brochures as per policy* Ensured that rights and responsibiliites were explained to each applicant and was recognized for it* Explained obscure policies to management who provided trainings to staff to ensure that everyone was following policies with case determination* Collaborated with MAXIMUS to ensure that Health Care Orientations and Health Plan Selections were coordinated with recipients* Previous state service included 4 years with HHSC and 1 year with the Office of the Attorney General

Assisted the Safety Department with coordinating training, providing coordinators with training material, issuing out personal protective equipment and fall protection equipment, filling out hazard communication labels and issuing them out, tracking employee training on spreadsheet/database, tracking field training/weekly safety sheet, mail duties, ordering office and safety supplies, coordinating catering for monthly meetings, stocking safety equipment/inventory control, issuing out and tracking machinery keys, completing Rail Road Commission Pipeline Damage Reports, tracking DOT physicals and drug testing for truck drivers, tracking workers compensation claims, copying, scanning, filing, mail duties, phone back up duties for receptionists, back up duties for human resources assistant, scheduling actives for Safety Manager, safety coordinators and tracking Metal Deck pours and their checklists, working with other departments and communicating with field superintendents and supervising employees under temporarily modified work duty.