Suresh Babu Purushothaman

Suresh Babu Purushothaman Email and Phone Number

Empowering Enterprises to Improve Digital Customer Experience Leveraging Generative AI and Contact Center Platforms @ Cognizant
teaneck, new jersey, united states
Suresh Babu Purushothaman's Location
Chennai, Tamil Nadu, India, India
Suresh Babu Purushothaman's Contact Details

Suresh Babu Purushothaman work email

Suresh Babu Purushothaman personal email

Suresh Babu Purushothaman phone numbers

About Suresh Babu Purushothaman

| Voice of the Customer | focused in Transforming the Customer Experience.Proven track record in driving Digital CX through strategic leadership. Strong ability to mentor and motivate high-performance teams; establish mutually beneficial client relationships; and leverage CX maturity curve to optimize end-to-end customer and agent journeySpecialties: Genesys, NiceCxOne, Amazon Connect, Bot Frameworks, Amazon AI, Google CCAI, Microsoft Azure AI and Transformation leveraging Generative AI and Digital AvatarsGoals: Continue to provide Digital Customer Experience strategies and improve Opex/Capex

Suresh Babu Purushothaman's Current Company Details
Cognizant

Cognizant

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Empowering Enterprises to Improve Digital Customer Experience Leveraging Generative AI and Contact Center Platforms
teaneck, new jersey, united states
Website:
cognizant.com
Employees:
278214
Suresh Babu Purushothaman Work Experience Details
  • Cognizant
    Bfs Cc Portfolio Delivery Lead
    Cognizant May 2024 - Present
    India
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  • Cognizant
    Dcx Solution Lead
    Cognizant Sep 2022 - May 2024
    Nottingham, England, United Kingdom
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  • Cognizant
    Senior Manager - Dcx
    Cognizant Oct 2016 - Sep 2022
    Chennai, Tamil Nadu, India
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  • Pointel, Inc.
    Manager - Contact Center Sales
    Pointel, Inc. Mar 2014 - Sep 2016
    Chennai Area, India
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  • E*Pro Sensiple
    Contact Center Consultant
    E*Pro Sensiple Aug 2009 - Mar 2014
    India
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  • Quscient
    Research Analyst
    Quscient Mar 2009 - Jul 2009
    India
    Market Research
    View

Suresh Babu Purushothaman Education Details

Frequently Asked Questions about Suresh Babu Purushothaman

What company does Suresh Babu Purushothaman work for?

Suresh Babu Purushothaman works for Cognizant

What is Suresh Babu Purushothaman's role at the current company?

Suresh Babu Purushothaman's current role is Empowering Enterprises to Improve Digital Customer Experience Leveraging Generative AI and Contact Center Platforms.

What is Suresh Babu Purushothaman's email address?

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What schools did Suresh Babu Purushothaman attend?

Suresh Babu Purushothaman attended Anna University Chennai, University Of Madras.

Who are Suresh Babu Purushothaman's colleagues?

Suresh Babu Purushothaman's colleagues are Namdev Mudkhede, Suresh Pollakayala, Yokeshkumar R, Rakesh Gurram, Srikanta Sona, Arun Jayaraj, B R Rohith.

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