Resha Joseph Email & Phone Number

Ensured compliance with applicable laws, regulations and industry standards pertaining to operations management.Enhanced operational performance by developing effective business strategies, systems and procedures.Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control and customer service.Successfully qualified multiple configuration of hermetically sealed relays for integration into ISRO launch vehicle and crafted the PID document.Management Representative for ISO 9001 and MIL STD 790 Quality Management Systems.

Successfully migrated product lines from MNC TE Connectivity plant in Fairview, US.Oversaw product development initiatives from concept through completion stages.Consistently maintained the product yield at more than 98% and met the OTD targets by implementing real time production monitoring, LEAN methodology, Visual management & 5SResolved customer complaints quickly while maintaining high quality standards of service delivery.

Joined CII Guardian during its inception stage and established an excellent Quality Assurance Department covering Goods inward, final product inspections and equipment calibration.Led a team of 50 employees, ensuring 100% quality on final products dispatched. Installed and put into function the Group A relay testing facility per MIL product standardsTrained at Quality departments of TE facilities at Austria and the USA, on the best practices of the industry.Successfully migrated product lines from MNC TE Connectivity plant in Fairview, US and Waidhofein, AustriaInstrumental in establishing a robust quality management system for the company. Attained the coveted ELCINA Quality award for the year 2004-2005 for excellence in quality.Liaised for all customer and third-party audits.As a certified lead auditor for ISO 9001, and 6 siigma green belt conducted training sessions

Coordinated Product testing lab by planning customer specific load tests and Routine/Environmental tests of Switches, Relays and Potentiometers.Sales return analysis of various products like electromechanical relays, rotary switches, push button switches, potentiometers, etc.Responsible for implementation of QMS compliant to ISO 9001 in the department.