Account Onboarding Manager
Current•Overseeing the requirements of new merchants.•Organizing orientation programs and training sessions to new merchants whenever they require assistance.•Setting up the products and ensuring the merchants have the necessary tools and resources to proceed.•Ensuring the smooth flow of the transition into the new products. •Managing existing accounts to ensure customers remain satisfied with company products and services.•Up-selling to merchants as and when necessary… Show more •Overseeing the requirements of new merchants.•Organizing orientation programs and training sessions to new merchants whenever they require assistance.•Setting up the products and ensuring the merchants have the necessary tools and resources to proceed.•Ensuring the smooth flow of the transition into the new products. •Managing existing accounts to ensure customers remain satisfied with company products and services.•Up-selling to merchants as and when necessary. •Communicating via email and calls.•Handling logistics (communicating with vendors and dealers to make sure the products are shipped on time to merchants). Show less