• Performs cash application daily in SAP (worked on ECC and currently working on NAS4 HANA module).• Reconcile cash accounts daily to ensure all transactions are posted prior to closing the month.• Save daily bank statements from all banks on SharePoint, detailing payment/journal entry numbers.• Processed daily cash receipts, including checks, wire transfers, and electronic funds transfers.• Applied cash receipts to customer accounts accurately and timely, ensuring proper allocation and reconciliation.• Pull remittance information for payments received via EFT, Wire & Checks.• Reach out to Order Settlement team for any missing remittance advice or discrepancies and follow up until received.• Notify Order Settlement team with any communications requiring information related to prior payments received or invoice revision requests.• Work as a teammate to process any adhoc request in a timely manner.

• Working as mentor for new joiners.• Handling client escalations & jobs assigned by them.• Doing 100% Quality Audit for the new joiners work while training them.• Conduct query sessions to enhance the knowledge and skills of new team members.• Reconciled daily bank deposits with cash receipts to ensure accuracy.• Collaborated with sales and customer service teams to resolve payment discrepancies.

• Managed the processing of electronic payments, including checks, wire transfers.• Worked closely with the collections team to follow up on outstanding invoices.• Meeting client expectations with 100% quality and maintaining SLAs.• Assisted with month-end closing activities and financial reporting.• Call out problems to senior staff members and or management as appropriate.

• Monitor customer preferences to determine focus of sales efforts.• Direct and coordinate activities involving sales of products, services, commodities, real estate subjects of sales.• Represent company at trade association meetings to promote products.

• Implementation of revenue growth strategies.• Participated in market research, communicated with key clients.• Counselling.• Managed to maintain quality control.