Reshell Rodriguez Email & Phone Number

1 Meadowood Mall Circle Reno Nv

-Greet customers-Independently operate registers (sales, exchanges, voids, etc.)-Provide excellent customer service-Up-keep the general cleanliness of the store-Set up and take down visuals/displays

-Answer phones and greet walk in customers. -Handle fleet issues and schedule repairs.-Manages local employee files and collects all monthly receipts for accounts payable-Over the phone sales transactions-Keep reception area and common areas (such as bathrooms and kitchen) clean-Keep office and warehouse stocked on daily supplies such as toilet paper, copy paper, ink, cleaning supplies, vehicle supplies, etc.-Keep track of daily spending/approve of all transactions prior to payment -Assist office administrator with any overflow of work, such as new hires or invoicing.-Daily use of Microsoft word, excel and Google share documents.

2100 Kietzke Lane

-Calmly handle a multi-line phone systems under high pressure environment.- Set and maintain personal goals- Assist customers with complaints- Balance both incoming and outgoing calls- Quickly and efficiently assist guest with questions or concerns regarding their vehicle- Schedule appointments using online database, as well as look up pervious services using database. - Serve as a liaison between guest and Service Writer- Daily use of Microsoft word, outlook and excel as well as daily use of online databases.

5120 Meadowood Mall Circle

- Lead in sales in certain months- Excellent product knowledge- Great at multi-tasking, occasionally required to conduct floor duties- Independently operated register (sales, exchanges, returns, voids, adjustments, count register for closing, etc.)- Maintains high level of customer service under stressful conditions

5000 Smithridge Drive

- As a service desk professional, answered phones and directed calls, placed online orders and worked the registers, took customer returns and exchanges- Lead the region in sales of credit cards, reward cards, donations and add-on products.- Received sales accolades and several “Employee of the Month” awards and eventually was promoted to service desk leader.- Promoted to Human Resources Assistant during busy season (end of the year), assisted with the hiring and training process of new employees.

Associate Of Arts (A.A.), Social Work

Diploma