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Reshma Cherian Email & Phone Number

IT Support Specialist | Tech Enthusiast | Problem Solver at Union Gospel Mission - Vancouver
Location: Vancouver, British Columbia, Canada 4 work roles 2 schools
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Current company
Union Gospel Mission - Vancouver
Role
IT Support Specialist | Tech Enthusiast | Problem Solver
Location
Vancouver, British Columbia, Canada
Company size
142 employees

Who is Reshma Cherian? Overview

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Quick answer

Reshma Cherian is listed as IT Support Specialist | Tech Enthusiast | Problem Solver at Union Gospel Mission - Vancouver, a company with 142 employees, based in Vancouver, British Columbia, Canada. AeroLeads shows a matched LinkedIn profile for Reshma Cherian.

Reshma Cherian previously worked as IT Analyst at Union Gospel Mission - Vancouver and IT Support Specialist at Koch Business Solutions India. Reshma Cherian holds Bachelor Of Engineering (Be), Computer And Information Sciences And Support Services from Vidyavardhaka College Of Engineering.

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Email format at Union Gospel Mission - Vancouver

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Union Gospel Mission - Vancouver

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Profile bio

About Reshma Cherian

Highly motivated and customer-focused IT Support Specialist with experience in providing top-notch technical assistance to users. I am dedicated to delivering reliable and efficient solutions to resolve IT-related issues and improve overall system performance.Key Skills:Proficient in troubleshooting hardware and software problems, ensuring minimal downtime and smooth operations.Knowledge of operating systems, including Windows and macOS, and proficiency in MS Office Suite and other productivity tools.Strong understanding of networking principles, TCP/IP, DNS, DHCP, and VPN, enabling effective resolution of connectivity issues.Experienced in managing Active Directory and user accounts, permissions, and group policies.Familiarity with cloud-based services such as Microsoft 365 and Google Workspace.Skilled in training and assisting users with technology-related inquiries, promoting digital literacy and productivity.Excellent communication and interpersonal skills, fostering positive relationships with clients and team members.Passion and Approach:As an IT enthusiast, I am driven by the ever-evolving world of technology and its potential to empower individuals and organizations. I thrive on the challenge of diagnosing complex issues and finding innovative solutions to optimize IT infrastructure.

Listed skills include Leadership, Microsoft Excel, C++, C, and 10 others.

Current workplace

Reshma Cherian's current company

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Union Gospel Mission - Vancouver
Union Gospel Mission - Vancouver
IT Support Specialist | Tech Enthusiast | Problem Solver
vancouver, british columbia, canada
Website
ugm.ca
Employees
142
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4 roles

Reshma Cherian work experience

A career timeline built from the work history available for this profile.

It Support Specialist

Koch Business Solutions India
  • Resolved 10+ customer problems through the ticket system per month with 95% client satisfaction.
  • Researched, resolved, and answered inquiries received via web chat, telephone calls, email, and ticketing system, in a timely manner, in accordance with organizational standards.
  • Identified and troubleshoot end user computing problems and followed to ensure the problem had been resolved.
  • Provided technical assistance and support for incoming tickets related to computer systems and Software.
  • Delivered troubleshooting solutions to departments and console operators experiencing difficulties with the software, hardware, and network connectivity.
  • Installed, configured, and troubleshoot: Windows, Mac, iOS, Android, and Linux operating
Nov 2020 - Oct 2022

Software Engineer-Labelling Analyst

Koch Business Solutions India
  • Created labels on time with customer-specific information which helped in the increase of sales.
  • Completed complex technical projects in a short period.
  • Created Jira tickets for the internal team and resolved 50+ tickets coming through Jira from clients.
  • Maintained documents and other team information in SharePoint.
  • Resolved tickets coming through ServiceNow.
  • Maintained zebra thermal printers, and Sato printers and troubleshooted PCs, scanners, and portable handheld terminals.
Jan 2018 - Oct 2020

Labelling Intern

Molex
Aug 2017 - Dec 2017
Team & coworkers

Colleagues at Union Gospel Mission - Vancouver

Other employees you can reach at ugm.ca. View company contacts for 142 employees →

CL Christine Li Christine Li Colleague at Union Gospel Mission - VancouverCanada, Canada View → NT Nicole Tang Nicole Tang Colleague at Union Gospel Mission - VancouverVancouver, British Columbia, Canada, Canada View → AB Amos Bohoussou Amos Bohoussou Colleague at Union Gospel Mission - VancouverVancouver, British Columbia, Canada, Canada View → BM Brendyn Mckillop Brendyn Mckillop Colleague at Union Gospel Mission - VancouverVancouver, British Columbia, Canada, Canada View → YS Yang Song Yang Song Colleague at Union Gospel Mission - VancouverVancouver, British Columbia, Canada, Canada View → KF Karen Flanagan Karen Flanagan Colleague at Union Gospel Mission - VancouverMission, British Columbia, Canada, Canada View → LR Leslie Rosenau-Lai Leslie Rosenau-Lai Colleague at Union Gospel Mission - VancouverLangley, British Columbia, Canada, Canada View → AH Andrew Holland Andrew Holland Colleague at Union Gospel Mission - VancouverSurrey, British Columbia, Canada, Canada View → MH Michelle Hung Michelle Hung Colleague at Union Gospel Mission - VancouverGreater Vancouver Metropolitan Area, Canada View → DS David S. David S. Colleague at Union Gospel Mission - VancouverCanada, Canada View →
2 education records

Reshma Cherian education

Bachelor Of Engineering (Be), Computer And Information Sciences And Support Services

Vidyavardhaka College Of Engineering

Google It Support Certification

Npower
FAQ

Frequently asked questions about Reshma Cherian

Quick answers generated from the profile data available on this page.

What company does Reshma Cherian work for?

Reshma Cherian works for Union Gospel Mission - Vancouver.

What is Reshma Cherian's role at Union Gospel Mission - Vancouver?

Reshma Cherian is listed as IT Support Specialist | Tech Enthusiast | Problem Solver at Union Gospel Mission - Vancouver.

Where is Reshma Cherian based?

Reshma Cherian is based in Vancouver, British Columbia, Canada while working with Union Gospel Mission - Vancouver.

What companies has Reshma Cherian worked for?

Reshma Cherian has worked for Union Gospel Mission - Vancouver, Koch Business Solutions India, and Molex.

Who are Reshma Cherian's colleagues at Union Gospel Mission - Vancouver?

Reshma Cherian's colleagues at Union Gospel Mission - Vancouver include Christine Li, Nicole Tang, Amos Bohoussou, Brendyn Mckillop, and Yang Song.

How can I contact Reshma Cherian?

You can use AeroLeads to view verified contact signals for Reshma Cherian at Union Gospel Mission - Vancouver, including work email, phone, and LinkedIn data when available.

What schools did Reshma Cherian attend?

Reshma Cherian holds Bachelor Of Engineering (Be), Computer And Information Sciences And Support Services from Vidyavardhaka College Of Engineering.

What skills is Reshma Cherian known for?

Reshma Cherian is listed with skills including Leadership, Microsoft Excel, C++, C, Microsoft Word, Powerpoint, Python, and Sql.

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