Reshma Devi Email & Phone Number

Atlanta, Ga, Us

Involved in Salesforce.com Application Setup activities and customized the apps to match thefunctional needs of the organization.· Sales and Service Cloud implementation along with other custom applications developed onSalesforce.com platform.· Involved in Salesforce.com application setup activities and customized the apps to match thefunctional needs of the organization.· Solutioning salesforce technical design for business problems· Developed various Custom Objects, Tabs, Visualforce Pages and Controllers.· Provided Data Reports and Dashboards to Compliance and Security ensuring that data and roles areproperly defined and transparent.

Canonsburg, Pennsylvania, Us

Used SOQL & SOSL for data manipulation needs of the application using platform database objects.· Performed the detailed analysis of functional and technical requirements; designed and deployed thecustom objects; identified the lookup and master-detail relationships; and created the junctionobjects.· Implemented Email-to-Case, Web-to-Case and Page Layouts for manual case entry for enteringcustomer's cases in Cases Tab. · Created page layouts, search layouts to organize fields, custom links, related lists, and othercomponents.· Worked with various Salesforce.com standard objects like Users, Contacts, Case, Account andOpportunity.

Brussels, Bourgetlaan, Be

Developed various Custom Objects, Tabs, Visualforce Pages and Controllers.· Administered, configured, maintained Salesforce.com application user profiles, roles, assigningPermissions, generating security tokens, Validation Rule, upgrade installation.· Created and deployed Several Reports using salesforce.com platform.· Developed APEX Classes, Controller Classes and APEX Triggers for various functional needs in theapplication.· Developed and deployed workflows and approval processes for opportunities and products/ assetsmanagement.· Involved in Salesforce.com application setup activities and customized the apps to match thefunctional needs of the organization.

Hyderabad, Telangana, In

• Performed the roles of Salesforce.com Admin and Developer in the organization.• Analyzed the business requirements and mapped to Salesforce. Created user Roles and Profiles, security controls and sharing settings.• Dealing with Customer Acquisition and customer retention and worked with various SFDC implementations covering Sales cloud, Service cloud, Marketing Cloud and Communities.• As a part of the marketing cloud implementation worked with email studio and Social Studio.• Marketing cloud implementation, automation of lead process.• Involved in data migration from Excel to Salesforce using Apex Data Loader