Reshma Elantholy Email & Phone Number

Mumbai, Maharashtra, India

• Managing after sales services and resolving customer queries with regards to product failures over email and phone on Pan India basis in efficient manner• Customer oriented approach, maintaining customer history, by suggesting timely resolution, reducing down time, AMC proposals, spares & accessories (prepare and share quotations); Commercial negotiations, Order processing (Spares) & payment follow-up, Scheduling preventive maintenance & Training in coordination with customers• Achieving monthly sales targets on monthly basis, retaining existing customers, prospecting new customers and customer satisfaction feedback surveys

Mumbai, Maharashtra, India

• Segregating and distributing large number of mails to respective departments • Maintaining and updating client list, order distribution, order execution and coordination with operations team• Coordination with business development team and field marketing representatives• Maintaining exhibition data, visiting cards, forms received, segregating and sharing the data based on customer requirement to business development team, sales department or after sales department• Training for new Joiners, presentations, induction programs

• Entering Purchase Order bill received from Client in CRM• Doing Internal Quality Check of the work assigned of the new joiners• Conducting training for the new joiners• Maintaining daily reporting work

Mumbai

• Formatting of Legal Documents in Word as per Client Specifications• Conversions of Extractable and Non-extractable PDF to Word document• Performing handwritten Amends on the document as per Attorneys instructions• Creating charts in PPT, Guesstimate and recreating of charts• Creating charts in Visio• Performing Excel related job as per Client instructions• Creating Templates in Word and Powerpoint as per Client requirement

Mumbai, Maharashtra, India

• Coordinate with the team to get work done on time• Arranging the health camps at different area for needy people• Collect and key in all project related data • Prepare the at most risk population list for the outreach team• Analysis clinic data for more effective planning and implementation• Prepare, submit and presentation of monthly/quarterly/annual progress reports to the project coordinator

Bachelor Of Commerce - Bcom, Accounts

Standard Xii

Standard X