Reshma I Email & Phone Number

Dayton, Ohio, United States

• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality.• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation. • Designed, developed and deployed Apex Classes, Controller Classes, Extensions and Apex triggers, API integration for various functional needs in the application using the Eclipse IDE. • Created the Marketing platform with customized APEX based business logic, Visualforce pages to capture leads via customized Web-to-Lead approaches• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization. • Configured and customized sales cloud, service cloud Standard objects like Accounts, Contacts, Opportunities, Products, OpportunityLineItems, Leads, Campaign, Events, Tasks, Cases.• Developed API Callouts & WSDL’S which host Client’s services and also developed the functionality to accept the request from other system and process the request.Environment: SaleForce.com platform, Sales cloud, JavaScript, HTML, Apex, Visual Force, Apex Explorer, SOQL, SOSL, Triggers, Apex Data Loader, Custom Objects, Custom Tabs, Reports, Visualforce Controllers, Workflow and Approvals and Eclipse IDE, Git, BitBucket.

California, United States

• Interacted with various business user groups for gathering the requirements for Salesforce.com implementation and documented the Business and Software Requirements.• Analyzed change requests for existing applications and projects implementing new applications and creating process models, specifications, diagrams and charts to provide direction to the project teams.• Understanding Integration scenarios, design to develop Apex/Visualforce according to the business requirements.• Tracked the status of requirements throughout the project lifecycle, and redefining them as necessary communicating changes, enhancements and modifications to project managers, sponsors and other stakeholders.• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.• Involved in integration with Salesforce to Salesforce across global instances.

Chicago, Illinois, United States

Hyderabad, Telangana, India