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Reshma Krishna Email & Phone Number

Dedicated to surpassing customer expectations • Previously employed at 24-7 Intouch | Experienced in using Zendesk, and MS Excel..
Location: Palghat, Kerala, India 3 work roles 5 schools
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Role
Dedicated to surpassing customer expectations • Previously employed at 24-7 Intouch | Experienced in using Zendesk, and MS Excel..
Location
Palghat, Kerala, India

Who is Reshma Krishna? Overview

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Reshma Krishna is listed as Dedicated to surpassing customer expectations • Previously employed at 24-7 Intouch | Experienced in using Zendesk, and MS Excel.. based in Palghat, Kerala, India. AeroLeads shows a matched LinkedIn profile for Reshma Krishna.

Reshma Krishna previously worked as Software Testing at Luminar Techno Lab and Customer Support Consultant at 24-7 Intouch (Merged With Telligent Support Llp In January 2022). Reshma Krishna holds Software Testing from Luminar Techno Lab.

Profile bio

About Reshma Krishna

• Accomplished professional artist specializing in portraits and wall paintings. • Previously worked as a Customer Support Consultant from November 2021 to August 2022. • Completed a Software Testing course at Luminar Technolab, Kochi, with an A+ grade from September

3 roles

Reshma Krishna work experience

A career timeline built from the work history available for this profile.

Software Testing

Luminar Techno Lab

Experienced in black box, white box, functional, and non-functional testing, with extensive knowledge of SDLC and STLC. Proficient in Quality Assurance, Quality Control, API Testing, Agile principles, and Scrum methodology.Adept at crafting comprehensive bug reports. Familiar with tools including JIRA, Java Selenium, Jmeter, and Postman. Knowledgeable in test automation frameworks, with fundamental coding skills in Java and JavaScript, as well as basic SQL query formulation.

Sep 2022 - Feb 2023

Customer Support Consultant

24-7 Intouch (Merged With Telligent Support Llp In January 2022)

Provided exceptional customer service by responding to inquiries and resolving issues through email and chat support. Maintained a high level of professionalism and customer focus in a fast-paced and high-pressure environment, consistently exceeding performance targets and contributing to team success.Developed and maintained knowledge base articles and FAQs to support customer self-service and improve overall customer experience.Conducted training sessions for new customer support team members to ensure they were equipped with the necessary skills to provide high-quality customer service.

Nov 2021 - Aug 2022
5 education records

Reshma Krishna education

Software Testing

Luminar Techno Lab

Electronics And Communication

Nehru College Of Engineering And Research Centre

Nptel Online Certification

Iit

Cbse

St Ann’S Senior Secondary School
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What is Reshma Krishna's role at their current company?

Reshma Krishna is listed as Dedicated to surpassing customer expectations • Previously employed at 24-7 Intouch | Experienced in using Zendesk, and MS Excel...

Where is Reshma Krishna based?

Reshma Krishna is based in Palghat, Kerala, India.

What companies has Reshma Krishna worked for?

Reshma Krishna has worked for Luminar Techno Lab, 24-7 Intouch (Merged With Telligent Support Llp In January 2022), and Telligent Support Llp.

How can I contact Reshma Krishna?

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What schools did Reshma Krishna attend?

Reshma Krishna holds Software Testing from Luminar Techno Lab.

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