 Managing and supporting integration of newly acquired brand outlets & their production facilities across four emirates like PIZZARO, 800PIZZA, Chin Chin, Biryani Pot, Circle Café, Taqado Mexican Kitchen and Poke Poke. Liaising between kitchens & third-party service providers (pest control, grease trap collection, waste collection, approved chemicals supply, kitchen extraction services and regulatory trainings for employees as per statutory bodies in respective emirates including food safety, first aid and firefighting trainings).  Monitoring HACCP documentation in Zenput and staff training. Identify changes to ensure compliance of acquired kitchens to municipality approved layout. Municipality inspections report review and support kitchens in making Corrective Action Reports (CAR) Handling customer complaint – investigation, root cause analysis, corrective and preventive action and reporting to the global QHSE manager. Conducting supplier evaluation and supplier audit as a part of supplier approval program. Continuous support in kitchens to ensure operation is in compliance with Kitopi standards Periodically conducting food safety assessments, brand standard assessments and operational standard assessments. Review and follow up of corrective actions taken on non-conformities raised. Food sampling support and report review. Carry out inspections on the premises to ensure all stakeholders are adhering to regulatory and safety standards and periodically check functionality and optimization of all appliances on the premises and troubleshoot if the need arises.

- Monitor every aspect of production to ensure compliance with established procedures and standards - Oversee the maintenance, repair, and replacement of production equipment to ensure smooth work operations- Ensure manufacturing and processing staff wear appropriate sanitary and protective gear to ensure health and safety- Conduct studies to discover ways to improve the efficiency of production processes- Allot work tasks to company staff according to their specialization and history- Set production objectives and implement action plans for achieving set targets- Conduct forecast to identify potential risks and contingencies in a proposed project- Prepare periodic reports to update upper management on food production activities- Create work shifts to ensure round-the-clock food production operations- Maintain accurate inventory of raw materials and processed food products-Ensure products and raw materials are stored properly at optimum conditions- Carry out surveys to identify customer requirements and adjust to meet such needs- Monitoring and ensuring that food production is complying with UAE statutory and company QHSE standards, policies and procedures to avoid food contamination and related risks- Conducting internal investigations and audits related to food safety- Managing external audits- Training team members on HSE and food risk management- Liaising with Municipality and government bodies for required certifications and approvals- Implementation of HSE policies, procedures, processes and systems- Working with food suppliers, the Purchasing Department & Supply Chain department to ensure the quality of products are to the standards required

Develops and directs food safety, quality and regulatory strategies in support of overall business goals. Provides technical leadership, direction and advice across levels - from executive level to food handlers.Conduct periodic food safety inspections in outlets and reporting non-conformity and instructing relevant corrective actions.Experience in reviewing customer complaints, GHP & GMP standards, equipment calibration, laboratory and environmental analysis. Monitoring and maintaining CCP’s auditing & evaluation of PRP’s, SOP’s, maintenance issues, pest control, sanitation and waste management system.Conduct first party (HACCP), second party audits (supplier audits) and prepare detailed audit reports. Ensure the effective execution and/or follow up of CAPA’s (Corrective and Preventive Action) and Supplier Corrective Action Requests (SCAR)Completion of assigned audits in line with the approved annual audit planAssist in GHP audit by Sharjah Municipality and third party audits.To liaise with the Personnel & Training Department in providing hygiene training for all food handlers.Preparing and presenting monthly & annual quality reports and maintains KPI.Review HACCP Manual and update as per process changes.To conduct internal training and refreshment training for staff. Assist in ensuring compliance policies are managed correctly and efficiently and provide recommendations and direction to relevant parties as necessary

Coordinated food hygiene & safety training for client.Conducted technical evaluation of audit reports.Assisted in food safety audits for customers and food suppliers.Provide customers accurate reports on Food quality and safety level.Supported, encouraged and guided candidates to develop and achieve food safety measures.Assessed effectiveness of training through feedbacks by candidates.Reviewed and identified training development requirementsCoordinated with Dubai Municipality for the issue of certificates after the successful completion of the training program by the customers.