Reshma Ramachandra Email & Phone Number

Reshma Ramachandra is a Marketing Automation and Marketing Operations Senior Manager at Accenture Song. She possess expertise in crm, adobe campaign, requirements gathering, requirements analysis, campaign management and 11 more skills. Colleagues describe her as "Reshma led our outsourced marketing operations team in Microsoft Cloud Marketing. This was a very complex, high volume and high pressure environment and Reshma made it easy. She was creative and forward looking with new solutions and a great team leader. Because she had depth knowledge of the business objectives as well as the systems and processes enabling them, she was the go-to person with both expected and unexpected scenarios. She was always calm under pressure, responsive and dedicated to doing the right thing the right way. If you have the opportunity to hire or be hired by Reshma, take it." and "Reshma has mastered all of the key success factors of a strong Delivery Lead. She completely understands the entire solution in detail and runs a very complex, global program involving multiple clients, stakeholders, designers, developers and PMs around the world in the U.S., Costa Rica & India. She has built a trust-based relationship with our client, understands their expectations and works to fulfill them by aligning to key success metrics. She commands respect and has a very cool, calm and collected demeanor. When anyone needs a question answered, Reshma has the answer, or knows exactly where to go to find it. Reshma avoids surprises by regularly communicating progress and she doesn’t hide bad news. She communicates with her clients and internal team members to ensure everyone is supported and aligned to common project goals. Most recently, she encouraged the team to look for opportunities to streamline processes, increases efficiencies and reduce churn. One idea she introduced was to templatize emails and newsletters, which greatly improved operational efficiencies. Our entire team wants to work hard to make her proud and she inspires by example, which reflects true leadership DNA. Reshma is absolutely critical to ensuring the overall success of her accounts and I am so fortunate to get the opportunity to learn from her and grow from her guidance."

Listed skills include Crm, Adobe Campaign, Requirements Gathering, Requirements Analysis, and 12 others.