Reshma Salian Email and Phone Number
Reshma Salian work email
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Reshma Salian personal email
Manager - Customer Service, over 17 years of experience in shipping, airline and utility industry, efficient with building strong teams who can deliver results consistently and help grow businesses. Track record of successful process Transitions/stabilization and setting up complete delivery teams Not afraid to roll up my sleeves and get hands dirty when the going gets tough. Strong learning agility as well as good interpersonal skills and an ability to develop people around me.
A.P. Moller - Maersk
View- Website:
- maersk.com
- Employees:
- 27916
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India Dcm LeadA.P. Moller - Maersk May 2022 - PresentChennai, Tamil Nadu, IndiaLead teams handling special cargo (Dangerous Cargo).
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Customer Experience LeadMaersk Global Service Centres Apr 2017 - May 2022Mumbai, Maharashtra, India* Accountable for managing Customer Experience Teams, who manages Maersk Line Business for Scandinavia and part of Eastern Europe. which is responsible for ensuring smooth Export/Import/Custom clearance of the shipments and E2E Delivery. * Resident Agile Coach to help drive agile as part of the team dna * Strong client relationship Management leading to focused results.
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Business Improvement ManagerMaersk Global Service Centres Nov 2013 - Apr 2017Mumbai Area, Indiao Evaluate new business opportunities and their efficient transition by demonstrating excellence and creating skill set. o Manage global SLAs for the engagement and provide action oriented reports/insights for improvements. Develop & Implement tools/dashboards using various BI tools. o Transformation of processes driving automation and applying lean six sigma methodologies.
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Sr. Manager Customer ServiceA.P. Moller - Maersk Mar 2010 - Nov 2013Mumbaio Managing Maersk India Front line Export Customer Service Team for Global Key Clients and Reefers segment.o High level exception and expectation management.o Manage service delivery as per Regions Scorecards o Manage capacity and contingency situations
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Team LeaderWns Feb 2006 - Nov 2008Mumbai, Maharashtra, IndiaPart of the transition team for Centrica (British Gas) facilitating the work transfer from UK. -
Customer Service AgentWns Mar 2001 - Feb 2006Mumbai, Maharashtra, IndiaWas part of team which does reconciliation and pax editing for British Airways flight. Responsible for maintaining documents as per ISO standards. Actively driving quality standards
Reshma Salian Skills
Reshma Salian Education Details
Frequently Asked Questions about Reshma Salian
What company does Reshma Salian work for?
Reshma Salian works for A.p. Moller - Maersk
What is Reshma Salian's role at the current company?
Reshma Salian's current role is India DCM Lead @ Maersk Global Service Centre.
What is Reshma Salian's email address?
Reshma Salian's email address is re****@****ine.com
What schools did Reshma Salian attend?
Reshma Salian attended Trade Wings Institute Of Management Ltd., Mumbai University Mumbai.
What skills is Reshma Salian known for?
Reshma Salian has skills like Customer Service, Management, Leadership, Interpersonal Skills, High Performance Teams, Utility Industry.
Who are Reshma Salian's colleagues?
Reshma Salian's colleagues are Anthony Siva, Bjarke Johansen, Anne Lai, Samriddh Singh, Alexander Lutton, Izabela Kreft, Vanaja Subbiah.
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Reshma Salian
Mumbai
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