Reshma Sayed Email & Phone Number

United Arab Emirates

• Attending to incoming hire desk-related calls, distributing incoming calls as required.
• Scheduling operations supervisors on-site “familiarisations” & “off-hire inspections”. Monitoring the delivery of machines and assigning tasks to the operations supervisors.
• Prepare training/familiarization certificates of customer’s operators who were trained.
• Preparing hire agreements and emailing/faxing to the customer.
• Following up hire agreements, LPO’s prior to delivery of machines.
• Coordinate with Sales Manager & prepare the “priority machine list” to be shared with Sales, HD & Technical. Based on this priority list, technical will prepare and make the machines ready for delivery.

Abu Dhabi, United Arab Emirates

Dubai, United Arab Emirates

Scheduling operations supervisors on site “familiarisations” & “off-hire inspections”. Monitoring the delivery of machines and assigning tasks to the operations supervisorsAttending to incoming hire desk related calls, distributing incoming calls as required.Prepare training/familiarization certificates of customer’s operators who were trainedPreparing.

Dubai Investment Park, Dubai, United Arab Emirates

• Attending to incoming hire desk-related calls, distributing incoming calls as required.
• Scheduling operations supervisors on-site “familiarisations” & “off-hire inspections”. Monitoring the delivery of machines and assigning tasks to the operations supervisors.
• Prepare training/familiarization certificates of customer’s operators who were trained.
• Preparing hire agreements and emailing/faxing to the customer.
• Following up hire agreements, LPO’s prior to delivery of machines.
• Coordinate with Sales Manager & prepare the “priority machine list” to be shared with Sales, HD & Technical. Based on this priority list, technical will prepare and make the machines ready for delivery.

Dubai Investment Park, Dubai, United Arab Emirates

 Handling the Hi-profile clients. Increasing sales & service of the organization to clients. Preparing daily, weekly & monthly MI reports. Sending quotation to all customer queries. Delivery coordination Debtors follow up And other admin related works.

Mumbai, Maharashtra, India

Key Responsibilities: Handling the Hi-profile clients. Increasing sales & service of the organization to clients. Preparing daily, weekly & monthly MI reports. Handling the team of engineers of all over India

Mumbai, Maharashtra, India

 Handling the Hi-profile clients. Calling Clients to update them about the latest offerings & schemes from Honda Motors. Making service reminder calls to confirm pick-up. Increasing sales & service of the organization to clients. Preparing daily, weekly & monthly MI reports

DAKC

 Handling a team of 18. Managing escalation calls. Preparing performance reports for the team & guiding them. Barging the calls for the team & perform quality check.

Mumbai, Maharashtra, India

 Telesales of Pension products. Confirm sales as per the policy. Preparing reports & achieving targets.