Experience spans mining, telecom, pharmaceutical, and audit sectors, serving clients across UK and APAC regions.● Achieved 10% (~USD 100k) savings for a spend of ~USD 500k, through strategic supplier selection and negotiation for Marketing Services, while ensuring seamless stakeholder communication across 3 business units and 2 regions.● Achieved 14% savings (~USD 700k) for Mining client in Professional Services Category through price benchmarking and direct negotiations, for a sourcing… Show more Experience spans mining, telecom, pharmaceutical, and audit sectors, serving clients across UK and APAC regions.● Achieved 10% (~USD 100k) savings for a spend of ~USD 500k, through strategic supplier selection and negotiation for Marketing Services, while ensuring seamless stakeholder communication across 3 business units and 2 regions.● Achieved 14% savings (~USD 700k) for Mining client in Professional Services Category through price benchmarking and direct negotiations, for a sourcing project with a spend of USD 5M.● Successfully identified leakage/opportunities of ~ USD 7M to enable Client Country Leads to divert more projects/requests to the Infosys Team – total spend of ~USD 17M.● Supported PR to PO process Transition for UK-based Defence client, overseeing due diligence, Standard Operating Procedure (SOP) creation as well as recruitment. Show less

Led a team of 15 members that performed the below functions● ERP (Ariba) Post Implementation Support – key achievements include enhanced user satisfaction by efficient training and support; streamlined processes; effective issue resolution; vendor management; effective documentation and knowledge management.● PR to PO Process - Key achievements include process optimisation, improved quality control measures, team development, reduced attrition. improved employee and client satisfaction

● Responsible for training all new and existing employees in the standard operating procedures of UK mortgages processes● Successfully carried out 5 pilot training programs, within one year, whilst ensuring seamless transition to relevant operational teams● Developed and implemented tailored process training plans and process maps of 5 sub-processes aligned with business needs, ensuring timely completion and adherence to updated procedures.● Developed the inaugural Online Module for… Show more ● Responsible for training all new and existing employees in the standard operating procedures of UK mortgages processes● Successfully carried out 5 pilot training programs, within one year, whilst ensuring seamless transition to relevant operational teams● Developed and implemented tailored process training plans and process maps of 5 sub-processes aligned with business needs, ensuring timely completion and adherence to updated procedures.● Developed the inaugural Online Module for Basics of Mortgages in collaboration with the GLT department of HDPI, showcasing innovation and proactive engagement in training initiatives. Show less

Collection of receipts and payments of customers from collection agents; Management of all back-end administrative work and undertake quality audits; Co-ordination between collection agencies so as to manage the business.