Providing L1 Support to Qatar Energy Industrial CitiesServing as the first point of contact for Clients/ Contractors/ Qatar Energy Staffs seeking technical assistance over the phone or emailGiving the best solution based on the issue and details provided by Clients/ Contractors/ QE StaffsMaintaining the records of Calls and emailsCreating and submitting Daily / Monthly report to coordinator

Project:FIFA Arab cup 2021IT Support (Fan ID) Front end Administration of Fan Id service center Card printing Administration of Fan Id’sMonitoring and maintaining computer systems andnetworks Responding in a timely manner to service issues andrequestsCreate tickets after collecting proper informations fromusers

NexAge Technologies USA, Inc. (NexAge) originally established in 1999, is a professionally managed IT/software services firm based in New Jersey , USA . Over the past decade, the company has successfully navigated two major economic downturns and continues to execute on its strategy of becoming a key player in helping life sciences companies with regulatory compliance initiatives as well as providing superior IT consulting services to US businesses. The company is a privately owned entrepreneurial venture and is a certified minority business enterpriseResponsibilitiesInvolved in Full Life Cycle in Recruitment and Sales as myresponsibilities are Sourcing, Identifying, Interviewing,Screening, Formatting and placing personnel in quick turnaround time in contract, contract-to-hire and permanentpositions in the Information Technology industry● Organizes feedback sessions on interviewed candidates.● Maintained the database of rolled off consultants, gettingtheir resumes ready as well as keeping track of contractdetails such as project extensions, start and end dates forexisting resources.● Send personalized recruiting emails with current jobopenings to passive candidates● posting technical job descriptions● Sourcing Candidates from social media and job boards● Perform pre-screening calls to analyze applicant's abilities● Arranging Interviews with clients● Understanding the Purchase Orders and make sure they areexecuted according to terms and conditions of theorganization

Clerysys Inc, a Minority Business Enterprise located in Chicago, IL. Clerysys provides advanced information technology solutions and consulting services to a host of corporate clients in telecommunications, finance, insurance & healthcare sectors and various federal, state and local government agencies, across crucial markets

Slash Support is a pure-play Technical Support company offering Advanced Technology Support for enterprise-class technology providers, Technical Support services for consumer-class technology providers, Remote System Management Services for IT Infrastructure providers & enterprises and vendor-neutral support for organizations adopting Open Source technology.ROLES AND RESPONSIBILITIES:DESKTOP SUPPORT ENGINEER • Monitor and adjust the performance of existing networks • Troubleshoot problems reported by users • Configured IP Addresses