Senior Director, Software Engineering Management
CurrentLeading and building world class digital customer experience products
Feb 2023 - Present
AeroLeads people directory · profile
Reshma Shetty Email & Phone Number
Senior Director of Engineering, ServiceNow
at
ServiceNow
1 work email found
@servicenow.com
1 phone found area 408
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior Director of Engineering, ServiceNow
Location
Santa Clara, California, United States
Company size
Who is Reshma Shetty? Overview
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Quick answer
Reshma Shetty is listed as Senior Director of Engineering, ServiceNow at ServiceNow, a with 5 employees, based in Santa Clara, California, United States. AeroLeads shows a work email signal at servicenow.com, phone signal with area code 408, and a matched LinkedIn profile for Reshma Shetty.
Reshma Shetty previously worked as Senior Director, Software Engineering Management at Servicenow and Director, Digital Customer Experience Applications Engineering at Servicenow. Reshma Shetty holds M.S, Computer Engineering from San José State University.
Company email context
Email format at ServiceNow
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{first}.{last}@servicenow.com
89% confidence
AeroLeads found 1 current-domain work email signal for Reshma Shetty. Compare company email patterns before reaching out.
Profile bio
About Reshma Shetty
Seasoned leader, building successful global teams and products from ground up. Experienced with technical pre-productizing/post-productizing customer management along with technical design and implementation strategies. Strong engineering professional and a life long learner.
Listed skills include Soa, Agile Methodologies, Web Services, Java Enterprise Edition, and 19 others.
Current workplace
Reshma Shetty's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
9 roles · 8 years
Reshma Shetty work experience
A career timeline built from the work history available for this profile.
Director, Digital Customer Experience Applications Engineering
Engineering leader managing teams and responsible for building and productizing ServiceNow’s Customer experience products - Impact, HealthScan, ValueScan, NowCreate
Oct 2022 - Feb 2023
Director Of Engineering
Leading engineering teams building ServiceNow’s Impact product, an industry leading solution that personalizes value experience, speeds results, and amplifies expertise.
Sep 2021 - Feb 2023
Director Of Engineering
Health Fidelity, An Edifecs Company
Managing and leading all the customer products engineering teams, spread out between US and India. Responsible for building and maintaining the SaaS based healthcare risk adjustment products using the NLP core technology in the payer and provider markets, deployed on AWS cloud - Lumanent Retrospective Review, Lumanent Pre Encounter, Lumanent Point of Care, Lumanent Post Encounter products.
Jun 2019 - Sep 2021
Engineering Manager
Health Fidelity, An Edifecs Company
2019 - 2019
Engineering Lead And Scrum Lead
● Led and managed the implementation and support of BPM deployer-product used to assist with the continuous integration of BPM assets in the WebMethods Integration suite’s distributed landscape.● Managed a scrum team of 15+ people, planning, leading and working on multiple projects, closely collaborating with the product owner and the globally distributed team working on multiple projects.● Led and managed the development of BPM Modeler Web Application for Digital Business Platform on the cloud along with integrating cross functional features with teams located in 3 different continents.● Developed microservices hosted on WebMethods Integration Server, exposed as REST apis for web tools.● Led the design and implementation of the integrated BPM Case management product● Modeled a POC, architected and led the implementation of BPM on AlignSpace - a social collaboration network for BPMS - collaborated successfully integrating with cross functional teams across the US.
Mar 2011 - Dec 2018
Senior Software Engineer
Jul 2007 - Mar 2011
Senior Software Engineer (Webmethods Bought By Softwareag)
Developing software in the Webmethods Business Process Management product team
May 2006 - Jun 2007
Engineer (Ibm Now)
● Worked with the implementation and maintenance of ILOG JRules and Rules products and customer solutions
Jul 2003 - May 2006
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
SP
Santosh Parsa
Colleague at ServicenowGreater Hyderabad Area, India
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MM
Maya Murthy
Colleague at ServicenowUrbana, Illinois, United States
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PT
Patty Thompson
Colleague at ServicenowSan Jose, California, United States
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JN
Jiten Nagda
Colleague at ServicenowHyderabad, Telangana, India
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SM
Shawn Meginley
Colleague at ServicenowAtlanta Metropolitan Area, United States
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YI
Yasuo Ito
Colleague at ServicenowTokyo, Japan
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SA
Savita Adiga
Colleague at ServicenowSan Francisco Bay Area, United States
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PB
Prateek Bansal
Colleague at ServicenowYamunanagar, India
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RD
Rosanne Delaney
Colleague at ServicenowDenver Metropolitan Area, United States
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MD
Marisol Daniel
Colleague at ServicenowCologne, North Rhine-Westphalia, Germany
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Santosh Parsa
Colleague at ServicenowGreater Hyderabad Area, India
View →
MM
Maya Murthy
Colleague at ServicenowUrbana, Illinois, United States
View →
PT
Patty Thompson
Colleague at ServicenowSan Jose, California, United States
View →
JN
Jiten Nagda
Colleague at ServicenowHyderabad, Telangana, India
View →
SM
Shawn Meginley
Colleague at ServicenowAtlanta Metropolitan Area, United States
View →
YI
Yasuo Ito
Colleague at ServicenowTokyo, Japan
View →
SA
Savita Adiga
Colleague at ServicenowSan Francisco Bay Area, United States
View →
PB
Prateek Bansal
Colleague at ServicenowYamunanagar, India
View →
RD
Rosanne Delaney
Colleague at ServicenowDenver Metropolitan Area, United States
View →
MD
Marisol Daniel
Colleague at ServicenowCologne, North Rhine-Westphalia, Germany
View →
2 education records
Reshma Shetty education
M.S, Computer Engineering
San José State University
B.E, Computer Engineering
Mangalore University
FAQ
Frequently asked questions about Reshma Shetty
Quick answers generated from the profile data available on this page.
What company does Reshma Shetty work for?
Reshma Shetty works for ServiceNow.
What is Reshma Shetty's role at ServiceNow?
Reshma Shetty is listed as Senior Director of Engineering, ServiceNow at ServiceNow.
What is Reshma Shetty's email address?
AeroLeads has found 1 work email signal at @servicenow.com for Reshma Shetty at ServiceNow.
What is Reshma Shetty's phone number?
AeroLeads has found 1 phone signal(s) with area code 408 for Reshma Shetty at ServiceNow.
Where is Reshma Shetty based?
Reshma Shetty is based in Santa Clara, California, United States while working with ServiceNow.
What companies has Reshma Shetty worked for?
Reshma Shetty has worked for Servicenow, Health Fidelity, An Edifecs Company, Software Ag, Webmethod, and Ilog.
Who are Reshma Shetty's colleagues at ServiceNow?
Reshma Shetty's colleagues at ServiceNow include Santosh Parsa, Maya Murthy, Patty Thompson, Jiten Nagda, and Shawn Meginley.
How can I contact Reshma Shetty?
You can use AeroLeads to view verified contact signals for Reshma Shetty at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Reshma Shetty attend?
Reshma Shetty holds M.S, Computer Engineering from San José State University.
What skills is Reshma Shetty known for?
Reshma Shetty is listed with skills including Soa, Agile Methodologies, Web Services, Java Enterprise Edition, Ant, Xml, Eclipse, and Scrum.
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