✓ Accomplished sales leader with a proven track record of ~10 years of experience in client management roles (Business development, Renewal sales, Account management, Customer success, Investment Banking) cutting across industries like technology and banking ✓ Passionate about building and scaling high performance multicultural sales teams with a focus on revenue and portfolio growth through a consultative sales approach and multi stakeholder interactions ✓ Committed to promoting a positive and inclusive work environment and cultivating a culture of empowerment, ownership and excellence within sales teams to achieve collective goals✓ Recipient of multiple prestigious awards for outstanding sales achievements and exceptional leadership. Was awarded Top Manager-APAC, 2022 for highest team target attainment ✓ Driven by a strong work ethic, continuous personal improvement and achieving my personal best on a daily basisKEY STRENGTHS ✓ Team Leadership: Proficient in leading and motivating sales teams to achieve peak performance. Experienced in fostering a collaborative and goal-oriented work environment. ✓ Strategic Thinker: Possesses a strategic mindset, capable of formulating and implementing sales strategies that drive revenue and market expansion. Skilled in analyzing market trends, identifying opportunities and adapting sales approaches accordingly. ✓ Customer-Centric Approach: Known for building and maintaining strong long term relationships with clients. Adept at uncovering their needs, providing tailored innovative solutions and ensuring high levels of customer retention. ✓ Change Catalyst: Demonstrated ability to inspire and motivate teams to embrace change as a catalyst for growth. Adroit at effectively communicating the vision of transformation and ensuring a buy-in at all levels of the organization. ✓ Results-Oriented: Recognized for exceptional sales accomplishments and the ability to consistently exceed revenue goals year on year with a focus on profitability and customer satisfaction
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Regional Sales Manager - ApacTripadvisor Sep 2022 - Sep 2023SingaporeLed a team of up to 7 account managers managing over 2,400 strategic partners, both large groups as well as independent properties and handling a portfolio of ~USD 5.8 MM across the year in terms of both new sales and retention across the SEA market. Key responsibilities include :✓ Team Leadership: Proficient at building and leading high performance sales teams to excellence. Adept at hiring, onboarding and mentoring sales professionals to consistently exceed targets.✓ Sales execution : Focussed on both new sales and renewals with the objective of growing the book of business. ✓ Revenue Growth: Developed team and individual strategies to exceed targets consistently andhave a road map to target attainment across the year through efficient use of sales techniquesand building sustainable relationships.✓ Customer Success and Adoption: Formulated and implemented strategies for optimal customer engagement through a cadence of touch points including quarterly business reviews and webinars. Conducted multiple webinars across SEA , both for new sales and market expansion -
Regional Team LeadTripadvisor May 2021 - Sep 2022Singapore -
Senior Account ManagerTripadvisor Mar 2020 - May 2021Singapore -
Account ManagerTripadvisor Feb 2019 - Mar 2020Singapore -
Renewal Sales RepresentativeServicesource Apr 2018 - Feb 2019Singapore✓ Drive the renewal / Inside sales for a cybersecurity major, focusing on SAARC countries✓ Focussed on Customer Success, optimization and cross sell / upsell of new solutions by qualifyingand nurturing customers✓ Work closely with the Field Sales Team on identified opportunities for expansion within your territory✓ Target based role with focus on revenue growth and maximization of sales through strategic analysiof existing pipelines and micro focus on top deals✓ Price Negotiations and closure of renewal deals with uplifts including multi year deals✓ Don the role of a trusted advisor, problem solving and articulating the value of our solutions throughcompetitor analysis and best practice sharing✓ Channel Management of Pan India partners through price negotiations, timely escalations andproblem resolutions✓ Forecasting of monthly and quarterly attainment numbers based on various methodologies
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Investment Banking AssociateMape Advisory Group Nov 2009 - Nov 2010Bengaluru Area, IndiaMergers & Acquisitions Advisory- Worked on both buy side and sell side transactions providing M&A advisory to MNCs and SMEs across IT, education, healthcare, FMCG and hospitality industries - Prepared 4 pitch books & 10 investor memorandums -Contributed to the success of 3 road shows by preparing the presentation by myself- Scope of the work involved detailed analysis of a client’s business to understand and review his acquisition strategies as well as strategic alternatives- Arrival at a fair value for the target firm based on relative and absolute valuation methods- Assist in deal initiation, target approach and related negotiations- Preparation of Information memorandum, financial models and supporting documentsFund Raising (Private Equity)- Valuation of the firm based on trading multiples, precedent transactions, and DCF methods- Preparation of detailed investor presentations and financial models - Assist in deal structuring, due diligence process and documentation Business Development- Industry & Company research and analysis to understand scope for M&A / PE opportunities - Identification of prospects clients -
Business Consultant & Finance PartnerCsc Apr 2007 - Jan 2009Bengaluru Area, IndiaBusiness Analyst- Understanding business objectives and defining the scope- Business process analysis Requirements gathering - Definition of success - operational and financial metrics - User centric approach and defining customer journeys - Understanding of the SDLC- Requirements gathering and proxy customer for the delivery team- Monitoring of SLAs- Development of a reporting dashboardFinance Partner- Financial planning and budgeting for business units- Formulation of strategies for improvement of financial performance- Implementation of cost controls- Financial reviews of proposals- Preparation and analysis of the monthly / annual financial dashboard -
Senior Process AssociateHp Jun 2002 - Jun 2004Bengaluru Area, India- Processing of purchase orders within prescribed turnaround time and highest level of accuracy in accordance with service level agreements - Completely responsible for authorization of shipment with no checks in between - Handle vast amount of data and ever-changing customer requirements - Oversee the application of multi-level discounts and follow up on discrepancies - Process analysis and process flow modelling - Identification of areas for process flow improvements - Tracking and analysis of repeat errors to improve quality
Reshma Tharakan Education Details
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Finance, General -
Bachelor Of Commerce (B.Com.)
Frequently Asked Questions about Reshma Tharakan
What is Reshma Tharakan's role at the current company?
Reshma Tharakan's current role is Sales Leader | 10+ Years in Sales & Account Management | Building and Scaling High-Performing Multi Cultural Teams | Revenue & Portfolio Growth | E-Commerce, Tech & Banking | Multi Award Winner.
What schools did Reshma Tharakan attend?
Reshma Tharakan attended Indian Institute Of Management, Indore, Jyoti Nivas College Autonomous, Bangalore.
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Reshma R Tharakan
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