Reshmi Chacko Email & Phone Number

Dubai, United Arab Emirates

Dubai, United Arab Emirates

Dubai

• Responsible of the overall supply chain process (OTC, P2P and planning) for more than 100SKU to deliver the targeted service and inventory level within Paper, Fuel and Lubricant, Polyurethane and Personal and Home Care.
• Lead and coordinated order-to-cash tasks and processes, fostering a culture of customer focus on the team.
• Performed sales and delivery order management tasks, sales order creation and processing changes, follow up on blocked orders and L/C documentation.
• Contributed to development of customer relationships through proactive customer communication related to order management, eg. Product availability, prices, order status and delivery tracking.
• Supported sales team activities by performing background research on customer accounts, prospects, competitors and industry trends.
• Supported credit management invoicing, A/R accounts receivable (management).

UAE

• System Knowledge: SAP(R/3 Cobalt -Z2L)
• Translated business needs and priorities into actionable logistics strategies.
• Processing Customer orders, overseeing deliveries from Purchase order to dispatch until final delivery
• Ensure all documentation relating to Export shipment complies with relevant Countries requirements for smooth clearance.
• Managing Letter of Credit & Communicating with Accounts department, Bank and Customer.
• Close coordination with Internal department, Production, Procurement and Warehouse team for smooth process flow starting from receiving Sales order until the Sale is closed by Invoicing / Documentation and Shipment.

Dubai

• Employed as a member of order handling team, the role was to process and deliver Engineered Systems Group equipment ranging from Air Handling Units to Large Tonnage Chillers meeting customer expectations. Issuance of.
• Oversaw all aspects of the order cycle, including order entry, invoicing, backlog forecasting, and handling and coordinating shipments.
• Assisted and supported the sales department in achieving targets.
• Fostered collaborative working relationships with sales managers to orchestrate S&OP processes, including short and long-term planning.
• Prioritized tasks for order deliveries and served as the main point of contact for order deliveries.
• Review, scrutiny and conformity of incoming project orders and procurement for the entire order cycle execution in accordance with contractual terms and conditions, credit & finance policies, legal requirements.

Dubai

Functional experience on SAP R/3 Supply Chain Management Module.Manage the entire Order to Cash process as an individual contributor. This includes order entry and acknowledgment to the customer, allocate inventory, generate pick tickets to the warehouse, coordinate with pre-shipment inspection agencies, prepare shipping documents, pre-alert customers to.

Dubai

• Functional experience on SAP R/3 (ERP) Material Management Module
• Analysis of stock requirements in Inventory Management Module
• Analysis of stock counts and ensure system adjustments.
• Documentation of Inventory adjustments for approval from top management.

Master Of Computer Applications (Mca), Computer Science, With Distinction(84%)

Bachelor'S Degree, Physics, With Distinction(80%)