Reshni Kumar Email & Phone Number

Working as a customer service administrative, I am responsible for answering phone calls from customers, taking orders, helping customers with their accounts, and am also in charge of banking and deposits. My duties include handling credit cards, checks, and cash for the purchases made by customers and I also have to schedule deliveries. Other responsibilities include filing, reminding customers of past due balances, and dealing with any discrepancies in a customer’s order.

San Francisco Bay Area

As a customer service representative, I am responsible for answering multiple phone calls, providing customers with the information required, handling cash, credit cards, and check purchases on daily basis. I also schedule deliveries and provide customers invoices and statements. My job includes reminding customers about past dues and collecting outstanding balances in timely manner.My responsibilities are filing, ordering office supplies, stocking merchandise, and direct order entry in… Show more As a customer service representative, I am responsible for answering multiple phone calls, providing customers with the information required, handling cash, credit cards, and check purchases on daily basis. I also schedule deliveries and provide customers invoices and statements. My job includes reminding customers about past dues and collecting outstanding balances in timely manner.My responsibilities are filing, ordering office supplies, stocking merchandise, and direct order entry in timely manner. My job also includes issuing credits to customers if products are damaged/defective, to ensure that all accounts are balanced and refer unsolved past dues to designated department (credit). I also followed up on pending quoted and approvals in a timely manner. Show less

San Francisco Bay Area

Certificate, Library And Information Science

Advance Certificate In Business Education