I think like a customer, when people click 'contact us' or they pick up the phone, they have a goal in mind and want an action completed. My first goal has always been to make sure the customer gets what they came for.When I got into a job, I want to know everything. What can we do? How can we do it? The devil is often in the details, so I make sure to be precise and detailed-oriented. I strive to build my reputation at work by keeping open lines communication with teammates and folks in different functional roles to find out what they know and how best to work with them. Being a sales manager, I put the customer in the center of all that I do.- Establish a good communication window between the company and customers.- Maintain a deep understanding of customer heads and monitor their preference.- Resolve escalated customer issues and customer complaints regarding prices, services, quality and delivery proactively.Throughout my career, I've learned that there aren't many things that can grow a company they way that trust and dependability can, and I pride myself in being so dedicated to both. I like to treat people with respect. I enjoy meeting new people and hearing new perspectives. Reach out if you want to talk to me:Mobile/WeChat:86-13510629408Skype: Elina5166Email: elina.liu@manchengcollectibles.comWebsite: https://www.manchengcollectibles.com