Resma Sonya Nur'Afifah Email & Phone Number

Jakarta, Jakarta Raya, Indonesia

• Analyze the business requirement/use cases from commercial/product team, determine which API/APIs suit best for the integration
• Learn LinkAja's existing APIs, its process flow, functionality, purpose and how that works
• Assist partners who are integrating with LinkAja from the kickoff, development, integration, SIT & UAT, production preparation until live in production
• Work closely with Product Manager & Commercial Team to deliver partner integration

Jakarta Raya, Indonesia

• In general to ensure system LinkAja is stable
• Monitoring Availbility Service Production LinkAja
• Provide first-line support of all system issues and alerts
• Communicate status of support issues from alert acknowledgment to closeout
• Proactively monitor System/Business metrics and actively respond to anomaly behavior/alert.
• To identify issues, provide analysis, and raise it to respective stakeholders.

Bandung, Jawa Barat, Indonesia

• Organized network security practicum with other practicum assistants for Odd Semester 2019 under the auspices of the Chairman of the Network and Multimedia Group
• Worked with a team of 11 practicum assistant responsible for preparing practicum requirements such as modules, practicum room, and configured equipment
• Presented 3 modules of network security practicum material, perform on time, and ensure that practicum participants can understand the material explained by the… Show more
• Presented 3 modules of network security practicum material, perform on time, and ensure that practicum participants can understand the material explained by the practicum assistant Show less

Bandung, Jawa Barat

• Collaboratively worked with the lecturer and other lecture assistants to increase the final semester examination scores
• Prepared grid and exercise questions for the final semester examination, which will be delivered outside the course hours to each additional class, ensure that students can understand the material, and review the.

Bandung, Indonesia

• Did the responsibility from the campus to complete the required 3 months internship program and made daily activity reports in the journal for 3 months
• Measured signal quality from Base Transceiver Station (BTS) to Mobile Station (MS) or mobile phone from the radio wave side and otherwise with a team of 6 people, 3 internship participants and 3 office employee. The.

Bandung, Jawa Barat

• Researched and collaborated with the Network and Telecommunication Connectivity Technique (JTPT) laboratory assistant to create a VoIP simulation for practicum

Bandung, Jawa Barat

• Worked with a team of 13 practicum assistant responsible for the preparation of practicum requirements such as modules, practicum room, questions from each assignment of the practicum, and configured equipment
• Arranged schedules for 450 practicum participants and 13 practicum assistants with other secretary/admin and communicated with practicum participants if there were problems
• Presented 4 modules of Network and Telecommunication Connectivity Technique (JTPT) practicum… Show more
• Presented 4 modules of Network and Telecommunication Connectivity Technique (JTPT) practicum material to 37 students per module with total teaching time of 2400 minutes in 4 modules Show less

Surabaya, Jawa Timur

Data Input and Customer Complain Recap

Bachelor'S Degree, Telecommunications Engineering

Activities and Societies: Himpunan Mahasiswa Teknik Telekomunikasi, HUT BEM KEMA Telkom University, and Application & Security Laboratory.

Teknik Komputer Dan Jaringan

Activities and Societies: OSIS SMK Telkom Sandhy Putra Malang, Ketua MOS (Masa Orientasi Siswa) tahun 2014, 2nd Winner Industrial Games.