Head Of Digital, Design & Customer Experience
Current
Aug 2024 - Present
AeroLeads people directory · profile
Beth Graham, Mba Email & Phone Number
Chief Marketing Officer l Head of Digital Marketing l Healthcare l Vice President Marketing l Patient Experience l Population Health | Biotech | Diagnostics | Oncology
at
GRAIL
1 work email found
@grail.com
4 phones found area 312, 630, and 480
LinkedIn matched
✓ Verified Jul 2026
4 data sources
Profile completeness 100%
Current company
Role
Chief Marketing Officer l Head of Digital Marketing l Healthcare l Vice President Marketing l Patient Experience l Population Health | Biotech | Diagnostics | Oncology
Location
Greater Phoenix Area, United States
Who is Beth Graham, Mba? Overview
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Quick answer
Beth Graham, Mba is listed as Chief Marketing Officer l Head of Digital Marketing l Healthcare l Vice President Marketing l Patient Experience l Population Health | Biotech | Diagnostics | Oncology at GRAIL, based in Greater Phoenix Area, United States. AeroLeads shows a work email signal at grail.com, phone signal with area code 312, 630, 480, and a matched LinkedIn profile for Beth Graham, Mba.
Beth Graham, Mba previously worked as Head of Digital, Design & Customer Experience at Grail and Head of Marketing Center of Excellence at Grail. Beth Graham, Mba holds Mba, General Management from The University Of Chicago Booth School Of Business.
Company email context
Email format at GRAIL
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*@grail.com
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AeroLeads found 1 current-domain work email signal for Beth Graham, Mba. Compare company email patterns before reaching out.
Profile bio
About Beth Graham, Mba
Data-driven Digital Marketing Executive who has created and implemented strategic and tactical marketing transformations that delivered impressive results for patients/members, providers, payers, employers and health systems. I have led new digital CRM strategy, plans, and campaigns. The campaigns dramatically improved revenues, lowered costs, improved branding, increased patient/member engagement and delivered significant customer satisfaction improvements (NPS). I continue to be excited and challenged by creating the perfect Attribution Model.I enjoy building new agile programs, leading creative transformations, and developing and implementing innovations throughout the target markets journey. I want to see improvements and not just maintain the status quo. I am committed and passionate about improving health outcomes for patients or members. Knowing that I have had a direct impact on this goal is personally satisfying to me. While now in healthcare, I have a broader background in highly regulated industries including financial services.Others say I am approachable, transparent, and innovative. I’m super driven, display a strong Midwest work ethic and I’m known for being effective and able to get things done. My teams have continuously said they love working for me and that is reflected in regular employee engagement survey scores in the mid 80s. I coach team members so they can develop their strengths, problem solve, and I foster promotions and career advancements, too.I am always open to hearing about new opportunities from startups to F500. If you have something that needs my marketing skills, email me: Bethgraham742@gmail.com
Listed skills include Marketing, Strategy, Marketing Strategy, Strategic Planning, and 46 others.
Current workplace
Beth Graham, Mba's current company
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9 roles · 25 years
Beth Graham, Mba work experience
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Head Of Marketing Center Of Excellence
Sep 2022 - Aug 2024
Jul 2021 - Sep 2022
Vice President Member Engagement & Patient Experience
• Built a new team providing home health care service and telehealth for $415M service provider reaching over 3M patients/healthcare members. Responsibilities included: marketing campaigns, strategy, data analysis, digital marketing communications, co-branding, positioning, messaging, direct mail, program development, process improvements, market research and testing, quality assurance, patient satisfaction, medical records, hiring, population health, wellness, plus supervised 5 direct 12 indirect reports. • Created and implemented a new telehealth program involving program strategy, logistics, collaboration with IT, lead generation, customer service, scheduling, marketing campaigns, plus added website content. Results delivered $50M in new revenue in the first year. • Led a digital scheduling process transformation by implementing new processes (UX/UI) with enhanced ease of use that fostered online self-scheduling. Results increased online scheduling by 39% and reduced cancelations by 15%. • Improved the patient satisfaction metrics (NPS) from 75% to 80.85% by making process improvements, clinical improvements, digital communications, and messaging changes that resolved patients/members' issues.
Feb 2019 - Apr 2021
Principal
• Provided healthcare digital marketing consulting services to Fortune 500 companies and hospitals focused on driving growth. Responsibilities included strategy development, plan and marketing campaign creations, data analysis, project management, business analysis, branding, website content development, new business development and program creation. • Led a hospital collaborative group for nonprofit with a marketing campaign for 60 hospitals focused on a medical condition to enhanced patient treatment and care. Created marketing collaterals, case studies, special event panning, website content developments, best practices, plus secured corporate sponsorships.
Jul 2017 - Jan 2019
Vice President Of Marketing
• Built and led a new marketing department for a $9B service provider with 14M customers. Responsibilities included: lead generation, branding, advertising, marketing campaigns, product field marketing, data analysis customer insights, customer satisfaction, journey mapping, digital user experience, eCommerce, website content creation, social media plus supervised team of 17. • Developed and implemented new customer service programs that increased customer satisfaction (NPS) by 24% during tenure.• Created the company’s first eCommerce platform targeting small business and residential customers. Results generated over $100M in new revenues with 63% higher profit margins. • Developed the strategy and launched a new lead generation sales tool for all marketing campaigns. Results delivered a 50% lead conversion rate and reduced average sales cycle for enterprise prospects by 10 months. • Spearheaded marketing efforts that increased brand awareness from 17% to 31% in two years.
2014 - Jun 2017
Svp Global Digital Customer Experience
• Created and implemented digital customer satisfaction (NPS) program strategy for multi-countries across digital channels. • Built and led teams, developed strategy, selected global vendor(s), conducted survey design, analysis, and prioritization based on customer pain points. • Designed a global usability center of excellence.
2011 - 2014
~3 yrs
Vp Of Demand Generation
Managed internal and external creative agencies overseeing the marketing demand generation program.
2006 - 2011
~5 yrs
Sr. Director Partner Marketing
2002 - 2006
~4 yrs
2 education records
Beth Graham, Mba education
Mba, General Management
The University Of Chicago Booth School Of Business
Bachelor Of Arts (Ba), Communications Studies
Northern Illinois University
FAQ
Frequently asked questions about Beth Graham, Mba
Quick answers generated from the profile data available on this page.
What company does Beth Graham, Mba work for?
Beth Graham, Mba works for GRAIL.
What is Beth Graham, Mba's role at GRAIL?
Beth Graham, Mba is listed as Chief Marketing Officer l Head of Digital Marketing l Healthcare l Vice President Marketing l Patient Experience l Population Health | Biotech | Diagnostics | Oncology at GRAIL.
What is Beth Graham, Mba's email address?
AeroLeads has found 1 work email signal at @grail.com for Beth Graham, Mba at GRAIL.
What is Beth Graham, Mba's phone number?
AeroLeads has found 4 phone signal(s) with area code 312, 630, 480 for Beth Graham, Mba at GRAIL.
Where is Beth Graham, Mba based?
Beth Graham, Mba is based in Greater Phoenix Area, United States while working with GRAIL.
What companies has Beth Graham, Mba worked for?
Beth Graham, Mba has worked for Grail, Matrix Medical Network, Victory Marketing, Llc, Republic Services, and Citi.
How can I contact Beth Graham, Mba?
You can use AeroLeads to view verified contact signals for Beth Graham, Mba at GRAIL, including work email, phone, and LinkedIn data when available.
What schools did Beth Graham, Mba attend?
Beth Graham, Mba holds Mba, General Management from The University Of Chicago Booth School Of Business.
What skills is Beth Graham, Mba known for?
Beth Graham, Mba is listed with skills including Marketing, Strategy, Marketing Strategy, Strategic Planning, Direct Marketing, Product Management, Product Marketing, and Program Management.
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