- Build and maintain relationship with customer and understand their needs.- Sourcing for the components and materials needed.- Arrange shipment and ensure all shipments will be received in good condition.- Liaise with the client’s finance department for payment on-time.- Bring total USD $150K sales from May-Sep 2022.

- Handle live chat with host for Webuy Singapore, major in Chinese chat to help solved problems and provide solutions in time.- Liaise with the warehouse and different departments- Handle account issue and payments for hosts and buyers.- Checks, approves and arranges After-sales service.- Provide training to new CS in the department and ensure training materials are up-to-date.- Handling 50-60 groups chat per day (started with 20groups) and creating a record of maintaining 5.0/5.0 Excellent rating for 4 months and continuously in live chat customer rating.

Functional Roles:- Contact clients and promote on company’s product- Build and maintain good relationship with client- Proposals to be sent to customer- Follow up proposals, payment and customer feedback after the session.- Proactive selling where new training products are recommended.- Update clients on the latest program & promotions.

Functional Roles:- Academic program and course developer- Academy trainer- Event management from A to Z- Assisting Headquarter HR on branch level (Penang)Courses and Programs Organized:  Basic Event Management Introduction Course ITAC 2017 – Children Colouring Competition Desaku Explorations Facilitators training for Desaku Explorations Tourist Guide course training Lecturer for talks. Certificate of Tourism Related Education (CTRE) courses Travel and Tours Enhancement Courses (TTEC) courses

Functional Roles:- Program designer - Facilitator trainer - Community and stakeholder liaison- Event managementEvent and Programs Involved: School of Craft Heritage Explorations Heritage Celebrations Phechaburi D-jung Festival Oral History Documentation project Youth Art Camp Penang Miao Hui 2016