• Scheduled and tracked billing through online software such as Jane, Schedulicity, and Office Ally.• Processed patient payments, and submitted and processed insurance claims.• Utilized interpersonal skills in communicating with patients in person and via phone and email.• Maintained clinic organization through Microsoft Office documents; inventory of office and acupuncture supplies.

• Worked as a counselor at a residential and outpatient social rehabilitation treatment program for older adults affectedby mental illness, with direct observation of psychiatric and family nurse practitioners.• Responsibilities involved supporting clients in forming healthy daily routines aimed to improve social relationships,physical and emotional health, medication and symptom management, and independent living skills.• Completed documentation for each client pertaining to their progress in addressing mental health symptoms.• Taught treatment groups on mental health topics such as depression, schizophrenia, PTSD, and anxiety disorders.

• Provided administrative and in-field support for an educational neuroscience research lab conducting a longitudinal study on cognitive health in middle childhood.• Administered standardized math and reading evaluations to third, fifth, and seventh grade students.• Completed tasks in data analysis and intervention procedures.

• Worked as a TA for a psychology research design class at the University of San Francisco. • The position entailed holding office hours for tutoring services and leading exam study sessions for groups of students. • I utilized my knowledge of the the many factors involved in designing research while objectively grading sections of exams and class activities.