Reta Smith Email & Phone Number

Surrey, British Columbia, Canada

Nanaimo, British Columbia, Canada

• Managed the night shift independently, overseeing urgent care operations for family practice,walk-in clinic, and urgent care.• Performed general front office duties, including document scanning and updating patientinformation.• Assisted doctors as required, setting up PAP trays and procedure trays, and preparing examrooms for surgical procedures.• Conducted vital sign measurements, blood pressure checks, and urine dips.• Handled patient check-ins and urgent care phone lines, effectively managing complex andchallenging situations.

Vancouver, British Columbia, Canada

• Worked in the Orthopedic Department, answering medical queries via phone.• Managed patient appointments and surgical bookings.• Proficient in Plexia EMR and handling X-ray requisitions.• Facilitated the retrieval of necessary medical records for doctor-patient consultations.• Effectively communicated with patients through phone and email.

Vancouver, British Columbia, Canada

• Supported family practice and walk-in clinic operations.• Managed OSCAR EMR and maintained a paperless office environment.• Assisted doctors, stocked examination rooms, and sterilized equipment using an autoclave.• Prepared and organized PAP trays, procedure trays, and surgical setups.• Conducted vital sign assessments and urine dips.• Handled scanning, faxing, and patient check-ins, while managing a high call volume.