With over three years of experience in the home health care industry, I am a data-savvy Manager of Intake Operations at Circle of Care, a leading provider of pediatric home health services. In my current role, I oversee the intake and referral process, ensuring timely and accurate data entry, verification, and authorization of services. I also leverage my data science and business analytics skills, which I acquired from a post graduate program at The University of Texas at Austin, to analyze and optimize the intake operations, identify trends and patterns, and generate insights and reports for senior management. Additionally, I collaborate with various stakeholders, such as area support managers, clinical staff, referral sources, and insurance companies, to facilitate smooth and efficient service delivery, enhance customer satisfaction, and support the company's mission and values. I am passionate about improving the quality and accessibility of home health care for children and families, and I am eager to learn and grow with a dynamic and diverse team.
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Manager Of Intake OperationsCircle Of Care May 2023 - Apr 2024 -
Area Support ManagerCircle Of Care Jan 2022 - Jun 2023 -
Executive Assistant/ Human Resources SpecialistCircle Of Care Pediatric Home Health Services Nov 2020 - Jan 2022 -
Sales And Operations ManagerAmeri-Form Inc. Jan 2015 - Nov 2020San Antonio, TexasResponsible for growing the business in existing as well as new markets, utilizing superior products, and developing unique customer solutions.• Managed wholesale uniform accounts and coordinated corresponding projects by developing effective operating procedures throughout the project life cycle• Promoted and sold trending products in the vast uniform market to enhance customer-specific uniform programs while taking into consideration customer goals, budget, and governmental policies • Increased sales by 30% for each fiscal year between 2016 – 2019 • Obtained new and larger accounts that resulted in 20% increase in overall sales and market share• Prepared elaborate bid proposals for company-wide uniform programs• Determined and coordinated project strategies with key stakeholders, CEO, vendors, Production Manager, and employees to improve workflow and timely completion. • Increased customer loyalty and satisfaction by coordinating uniform fitting events and ensuring timely delivery of orders• Managed the business’ finances including budget planning, P&L, invoicing, bank reconciliation, and payroll
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Fine Apparel Assistant Sales ManagerNeiman Marcus Jul 2011 - Jan 2015San Antonio, Texas AreaAssisted Fine Apparel Department Manager and store’s executive team with daily implementation of seasonal strategies regarding sales and operational goals• Managed a team of high producing sales associates in achieving individual and departmental sales goals • Assumed full responsibility of Fur Department’s selling efforts and operations by providing product and Texas fur laws training, maintaining high dollar inventory, and ensuring sales and logistical objectives were meto Increased sales 30% – 50% yearly between fiscal years 2012 - 2014 o Company-wide recognition for operational strategies and top sales department in fiscal 2012 and 2013• Generated and analyzed weekly, monthly, and quarterly business recaps of vendor and employee sales utilized to make quantifiable decisions regarding best seller items, underperformers, buy adjustments, and vendor selectiono Produced seasonal buys for 15-20 different vendors to enhance sales floor assortment • Coordinated 20-30 events per season including trunk shows, vendor focus days and customer specific events• Led and supervised associates in closing sales and processing special orders for top accountso 6 sales associates were among store’s top producers with yearly sales between $750,000 - $1m in 2012 – 2014• Established great communication with Designer and Couture vendors and buyers to aid in creating a successful product assortment for the San Antonio Market • Led store-wide presentations of new deliveries and upcoming departmental events• Assisted PR manager with in-store Fashion shows and local PR events• Improved inventory audits with meticulous organization of sales floor and stockrooms -
Sales ManagerLacoste Jan 2008 - Jul 2011Promoted and relocated to manage a team of 12 sales associates and oversee day-to-day sales and operations of Austin boutique• Managed individual and team sales goals by driving towards set metrics and key performance indicators • Analyzed weekly and monthly sales and operational results and partnered with district manager and corporate office on ongoing strategies• Supervised sales efforts set by corporate office including local Fashion shows and brand specific events with celebrity brand ambassadors• Created elaborate visual window displays and sales floor schematics considering shopper preference• Utilized Retail Pro for inventory management, point of sale, and merchandise tracking.• Led yearly associate reviews, conflict resolution meetings and new-hire trainings
Retchelle Bautista Education Details
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Marketing -
Data Science And Business Analytics
Frequently Asked Questions about Retchelle Bautista
What is Retchelle Bautista's role at the current company?
Retchelle Bautista's current role is Operations Manager | Data Analysis | Data Science | Operations Analyst | Process Improvement.
What schools did Retchelle Bautista attend?
Retchelle Bautista attended The University Of Texas At San Antonio, The University Of Texas At Austin.
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