· Coordinating the installation and adherence to timelines and technical documentation· Managing sub-contractors based on technical documentation.· Service improvements – work with the Project Management team to identify project process improvements.· Co-ordinate and guide Site Managers to execute within project guidelines, as well as handle intermediate reporting.· Ensuring ultimate quality and timeous completion of the project.· Understand customer requirements and make recommendations where appropriate.· Ensuring team maintains a high standard of professionalism on site by means of dress code, behavior and diligence.· Coordinate internal and external resources, as well as vendors and stock, towards the execution of projects to meet customer and internal timeline and budget requirements.· Holistically manage project financials, minimize “dead stock” time, align incoming and outgoing stock with invoicing. Including reporting and actively working on improving the process for the same.· Ensure that all projects are delivered within scope and with the required documents and sign off procedures.· Use appropriate verification techniques to manage changes in project scope, schedule and costs.· Establish and maintain good relationships with third parties/vendors and customers.· Provide weekly reports to the Project Management team on project progress, highlighting risks and mitigation factors to timelines and GP targets.· Design, continuously improve, and implement strategy for Health and Safety in terms of applicable law as well as good practice.· Ensuring all documentation is complete and handed over to the service team upon project completion .· Maintain efficiency in billable hours.· Maintain punctuality in accordance with projects and services.· Other duties as required. This list is not meant to be a comprehensive inventory of all responsibilities assigned to this position.

• Coordinating the installation and adherence to timelines and technical documentation• Service improvements – work with the Project Management team to identify project process improvements.• Where required, provide onsite assistance to ensure project scope and deliverables are being met by the installation team.• Ensuring quality of the installation.• Diagnose errors or technical problems and determine resolutions.• Understand customer requirements and make appropriate recommendations where appropriate.• Ensuring team maintains a high standard of professionalism on site by means of dress code, behaviour and diligence.• Coordinate internal and external resources, as well as vendors and stock, towards the execution of projects to meet customer and internal timeline and budget requirements.• Ensure that all projects are delivered within scope and with the required documents and sign off procedures.• Use appropriate verification techniques to manage changes in project scope, schedule and costs.• Establish and maintain good relationships with third parties/vendors and customers.• Provide reports to the Project Management team on project progress, highlighting risks and mitigation factors to timelines and GP targets.• Design, continuously improve, and implement strategy for Health and Safety in terms of applicable law as well as good practice.• Ensuring all documentation is complete and handed over to the service team upon project completion.

•Project managementManaging small to medium projects from initiation to project closure. As well as managing the assigned projects on ZOHO and task assignments. The biggest customer whose projects I have been managing is The Foschini Group stores, digital signage ranging from LEDs to single displays and audio. •Resource and subcontractor managementEnsuring that the installations are carefully coordinated with resources and subcontractors in different regions. •Customer Point of ContactKeeping the customer updated on any project progress or delays•Procurement DutiesProcurement of all project stock and liaising with suppliers. Supporting sales and project team by communicating stock delays that may affect projects.•Health and Safety File PreparationsAdhering to customer/site H&S requirements and printing the file for each site.•Stock ManagementManagement of stock movement and monthly stock take.•Data OrganisingOrganising and storing data on SharePoint and Microsoft teams.•Business Central AdminInvoicing, POs and projects creation on Business central management system.

•Project Management Managing small to medium sized projects, specializing in microwave (onnet and offnet) installations to one of our biggest customer Liquid Telecoms. •Project AdministrationScheduling appointments, assigning technicians, updating workflow, confirming resource availability, monitor project progress and reporting dependencies.•Attending Project meetingsDocumenting minutes and following up on important actions and decisions from the meetings.•Project TrackingRecording of project progress on Smartsheet and the formulation of an excel report sent to the customer daily comprising of the number of projects that were surveyed and installed.•Material request managementKeeping records of stock that is on hand (Service delivery and terminations) and requesting stock when required.•Handling low to medium level escalationsDe-escalating situations that are unforeseen with little to no assistance from management•Health and SafetyEnsuring that the team on site has a file on hand and is inducted to adhere each buildings specific instructions on Health and Safety, this process also involved getting approvals from landlords if and when necessary. •InvoicingInvoicing all completed projects on Xero