Retha Fraser (Cbap) Email and Phone Number
Hello there, I'm the 'Accidental' Business Analyst!When I was little, my dream was to become a doctor, but life took me down a different path. Instead of stethoscopes, I found myself dealing with spreadsheets, projects, and processes.My JourneyI started as a receptionist, meant to be a temporary gig until I figured out my next move. While answering phones and directing calls, I noticed problems at the office that could be ironed out with a little tweaking. I dove into the problems, teaching myself coding to create solutions- and you know what? It worked!That little adventure led to promotions, project management, and a whole lot of learning. Then, one beautiful day, I stumbled upon my true calling: Business Analysis. It was love at first sight, truly. I eventually decided to take it up a notch and became a certified Business Analysis Professional.How I Can HelpNo matter where I work, I put my heart into it. As an employee, I've juggled multiple projects across different business units, led my team, fostered strong relationships with stakeholders, and driven numerous continuous improvement efforts.If you're an individual looking for some guidance, I've got your back too! I co-founded a Business Analysis Community of Practice, where like-minded individuals can learn and grow together. Plus, I offer mentoring and coaching sessions to fellow business analysts.The Extra MileFor me, giving back to the community is key. You'll find me volunteering for the IIBA Global and South African Chapter, taking part in events, and serving on their Marketing & Communications Portfolio.When I'm not working, you can catch me blogging away on 'theBAlab,' sharing insights on business analysis. I've even published an article in the prestigious Business Analysis Digest and was a speaker at the IIBA-SA BA Summit.Let's Connect!Whether you want to pick my brain on business analysis, discuss potential collaboration, or just say hi, I'm up for it! Feel free to connect with me or shoot me a message on LinkedIn or an email at rethadelaporte@outlook.com. You can also check out my blog at www.thebalab.com – happy reading!
Discovery Limited
View- Website:
- discovery.co.za
- Employees:
- 14264
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Senior Business AnalystDiscovery LimitedCenturion, Gp, Za -
Senior Business AnalystCyberpro Consulting (Pty) Ltd Jul 2024 - PresentSouth Africa -
FounderThebalab Jan 2024 - PresentSouth Africa -
Business Systems AnalystMomentum Corporate Oct 2017 - Nov 2022CenturionIn my current role at Momentum as a Business Systems Analyst, I am serving as a liaison between the business units and IT, utilizing business knowledge and experience to assess current functions and processes and recommend changes to solve problems and where applicable, provide technical solutions to meet business needs and improve business outcomes. Some of my day to day activities include:Engage with stakeholders to understand current processes, elicit business rules and requirementsAnalyze requirements and processes through various techniques including document analysis, interviews, modelling and workshopsTranslate requirements into tangible deliverables such as functional requirement specifications, use cases, user stories, process diagrams and data modelsAssist with testing including functional, integration, regression, and user acceptance testingSecond line operational support -
Clc Business AnalystHellmann Africa Jul 2011 - Oct 2017As CLC Business Analyst I am part of the BPM Team where I am mainly responsible to investigate and analyze current and new client’s business processes and propose enhancement or new development where possible. I am also responsible for the implementation and maintenance of the WMS system and the Fleet Management & Routing system nationally. Resolve day-to-day business process-related problems and queries Determines operational objectives by studying business functions, gathering information, evaluating output requirements and formats.Recommend controls by identifying problems and writing improved proceduresCreating functional specifications and system design specifications (FD / SRS)Identifies opportunities for improving business processes through information systems and/or non-system changes, assists in preparation of proposals to develop new systems or processesIdentify interfaces required with Customers and define Customer functions and processes (IRS)Mapping of interfaces (XML / TXT /CSV / SAP IDOC) between Customers and HWL-ZA (SRS / TP)Project Management (SMARTSHEET)Involved in testing of system changes and interfaces up to implementationActs as liaison between HWL-ZA, Customers and technical analysts to ensure optimal operational performanceInform end-users regarding changesCreating of end-user documentation and training (UM) -
Project ManagerUti Freight Forwarding May 2007 - Jun 2011Managing various projects for the Warehousing & Transport Division including: Infrastructure – Warehouse restructuring, layout & planning Security – CCTV camera systems, access control, TAPA accreditation, etc. Upgrades & Improvements – various projects including infrastructure, systems & processes. Revenue & Cost Saving – investigating opportunities to increase revenue stream / reduce cost in warehousing and transport leg of the supply chain. Occupational Health & Safety – various projects to ensure compliance to OHS standards Other duties: Personal Assistant to Operations General Manager, Arranging social and team building events and conferences
Retha Fraser (Cbap) Education Details
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School Of Life SaLife Coaching -
Business Analysis -
Faculty Training InstituteAdvanced Business Analysis -
Dyna TrainingBms 200 Management Skills Programme -
DamelinFundamentals Of Pastel Accounting (Version 10) -
Cargo Learning Academy (Pty) LtdCargo 2 -
Cargo Learning Academy (Pty) LtdCargo 1 -
Cargo Learning Academy (Pty) LtdDangerous Goods Regulations Category 4 -
DamelinAccounting -
DamelinAccounting -
Hts ElsparkMatric
Frequently Asked Questions about Retha Fraser (Cbap)
What company does Retha Fraser (Cbap) work for?
Retha Fraser (Cbap) works for Discovery Limited
What is Retha Fraser (Cbap)'s role at the current company?
Retha Fraser (Cbap)'s current role is Senior Business Analyst.
What schools did Retha Fraser (Cbap) attend?
Retha Fraser (Cbap) attended School Of Life Sa, Faculty Training Institute, Faculty Training Institute, Dyna Training, Damelin, Cargo Learning Academy (Pty) Ltd, Cargo Learning Academy (Pty) Ltd, Cargo Learning Academy (Pty) Ltd, Damelin, Damelin, Hts Elspark.
Who are Retha Fraser (Cbap)'s colleagues?
Retha Fraser (Cbap)'s colleagues are Mark T., Hugh Morgan, Kutaija Kadoo, Subhangi Silla, Kgodiso Mokonyane, Celeste Nobuhle, Maya Radkeva.
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