Rethna Devi Email and Phone Number

Handling inbound calls about inquires such as parcel statuses, refund statuses, account statuses and many more. Operate the system prepared for information searching and many more. Complete daily task(s)/target(s) given such as making outbound calls, send outbound email(s) and many more.

Taught Mathematics for Form 1 and Form 2 students;Create daily lesson plans, prepare teaching materials, conduct classroom activities, and write daily reflection;Differentiate instructions according to student’s ability and skill level;Incorporate many creative teaching materials during teaching and learning sessions;Apply discipline plan with effective measures to increase students’ concentration, participation and progress;Manage a classroom of 30 to 35 students during the absence of assigned teachers in variety of subjects.

Manage customers’ calls (order placements, cancellations, complaints and inquiries);Handle the PC system provided; Manage large amount of incoming calls and generate sales lead;Work with customer service manager to ensure proper customer service is being delivered.