Rethna Kumar N Email and Phone Number

• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails• Understanding customer needs and requirements. Deliver sales pitch, demo, presentation and proposal to potential clients. Follow up regularly with existing clients to ensure they are happy. Listen to the needs of the market and share insights with product and marketing teams.

• Remote site support, Hardware Maintenance. Maintain all the workstations under domain & maintaining asset allocation for more than 200 users. • Support and maintain organizational computer systems, desktops, and peripherals. • That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. • The person will also troubleshoot problem areas (in person, by telephone, or via work… Show more • Remote site support, Hardware Maintenance. Maintain all the workstations under domain & maintaining asset allocation for more than 200 users. • Support and maintain organizational computer systems, desktops, and peripherals. • That includes installing, diagnosing, repairing, maintaining, and upgrading all organizational hardware and equipment while ensuring optimal workstation performance. • The person will also troubleshoot problem areas (in person, by telephone, or via work order) in a timely and accurate fashion and provide end-user assistance where required. Support of laptops, desktops, tablets, smartphones telephony devices, printers, conference room equipment, infrastructure computing. Show less

• Promoted and sold technical or scientific products for an organization.• Ascertain the needs of the customer, promote the relevant products, and demonstrate clearly how the products work• Provide the technical solution for user temporary problems.

• Managing and monitoring all installed systems and infrastructure. Installing, configuring, testing and maintaining operating systems, application software and system management tools. • Ensuring the highest levels of systems and infrastructure availability