Retta Resnick

Retta Resnick Email and Phone Number

PLA Regional Manager @ Paradigm Labs LLC
West Palm Beach, FL, US
Retta Resnick's Location
Atlanta Metropolitan Area, United States
Retta Resnick's Contact Details

Retta Resnick personal email

n/a
About Retta Resnick

Accomplished, customer focused Senior Account Manager with 20+ years experience ensuring customer success pre-signature, during onboarding and multi-year retention. Consensus builder with superior communication and listening skills; ability to work cross-functionally at all organizational levels, independently and collaboratively, adapting to diverse and changing business needs.

Retta Resnick's Current Company Details
Paradigm Labs LLC

Paradigm Labs Llc

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PLA Regional Manager
West Palm Beach, FL, US
Employees:
18
Retta Resnick Work Experience Details
  • Paradigm Labs Llc
    Pla Regional Manager
    Paradigm Labs Llc
    West Palm Beach, Fl, Us
  • Paradigm Healthcare
    Senior Account Manager
    Paradigm Healthcare Jun 2016 - Present
    St Simons Island, Ga
    Responsible for 6 figure ARR based on up-sell and training as well as new sales. Primary contact for clients along with Account Executives/Sales Reps to follow up on client issues to their resolution. Develop an in-depth understanding of the customer’s environment, business stakeholders, and their reporting needs. Offer best practice guidance and recommendations for future growth of product commitment. Conduct quarterly reporting and functional employment reviews to spot trends, proactively identify potential issues, and offer tailored recommendations.
  • Millennium Health
    Account Manager
    Millennium Health Aug 2014 - Jun 2016
    Georgia And The Carolinas
    As a quota carrying Account Manager for the Southeast region, I am responsible for maintaining the client relationship and operating as the bridge between customer, sales and technical teams. I have met or exceeded quota by no less than 10% quarterly, once as high as 191%. I also help resolve invoice/PO issues. Conducting quarterly or on an as needed basis, customer evaluations for gaps in communication to ensure renewal of services are a part of my goals. Provide support to Account Executives/Sales Reps and customer support engineers as needed. Ability to maintain a high level of productivity, manage multiple competing priorities, and work effectively under the pressure of time constraints in a fast-paced, complex, collaborative, and team-oriented environment. Perform account research on prospects and conduct daily calls within target accounts.
  • Millennium Health
    Account Manager/Trainer
    Millennium Health Jan 2013 - Oct 2014
    Greater Atlanta Area
    While working independently and as part of a team I was responsible for generating new leads into a blend of existing accounts and new business. Maintained or exceeded quotas quarterly. Responsible for forecasting sales activity while creating satisfied customers that can be referenced in future sales cycles. As a Trainer, I worked with new employees on our proprietary software for lead tracking, Assigned to the Sales Specialist in the Greater Atlanta Area to assist new clients or existing clients with evaluation and implementation of specimen collection. Train New LSAs for placement in medical facilities and test new procedures/programs in select facilities for roll out.
  • Elab Consulting Services, Inc.
    Senior Account Supervisor
    Elab Consulting Services, Inc. Mar 2012 - Jan 2013
    Onsite At Southern Pain Institute, Peachtree City Georgia
    Responsibilities included, but were not limited to: Processing patient demographics for testing purposes, preparing paperwork for clinical staff, maintaining demographics, quick screen results and Lab results for clinical staff and Lab, patient services & support for clinical staff.
  • Millennium Laboratories
    Clinical Lab Technician
    Millennium Laboratories Dec 2010 - Mar 2012
    Newnan & Peachtree City Georgia
    Processing patient demographics for testing purposesCollecting specimens from patients Preparing paperwork for clinical staff Packaging the sample for shipping to Lab for further testingMaintaining demographics, quick screen results and Lab results for clinical staff and LabPatient services & support for clinical staffPreparing Lab results for clinical review
  • North Ga. Safety Training & Disaster Services,Inc
    Program Director
    North Ga. Safety Training & Disaster Services,Inc Jul 2009 - Oct 2010
    Dalton, Georgia
    Responsible for mail processing, phone management, correspondence, calendar management, filing, meeting, coordination and the management of daily office administration.. Additionalresponsibilities included but were not limited to: problem resolution, equipment purchasing, equipment troubleshooting and vendor negotiations. Event Planning: Organized and coordinated the logistics for all meetings, off-sites, internal and external invoicing: Invoice clients for services provided through Quickbooks.
  • Dalton Whitfield Chapter American Red Cross
    Health & Safety Director
    Dalton Whitfield Chapter American Red Cross Feb 1992 - Jun 2009
    Dalton, Georgia
    Coordinated over 400 certified instructors for business & industry associates. Ordered supplies, managed shipping and receiving, created custom forms for each client and each instructor, set pricing for retail items; developed cost analysis for each program and each product offered, marketed products and classes as well as provided outside point of salesDuties included providing customer service to each client; instructor and customer that entered the office. - Provided technical support to all instructors.- Training: Planned training for the community, set schedules, recruited volunteer instructors- Managed Budget: Managed department budget, applied for and administered many local, state & national grants- Safety: Coordinated safety equipment program and distributed equipment - Public Relations: Provided public relations and media items for agency

Retta Resnick Skills

Healthcare Account Management Strategic Planning Sales Customer Service Leadership Training Clinical Research Managed Services Process Improvement Public Speaking Powerpoint Microsoft Word Operations Management Product Development Medical Devices Management Team Building Liaison Organizational Support Organizational Development Multi Tasking Capabilities Customer Satisfaction Teaching Google Apps Project Management Program Management Client Relations Client Education Quickbooks Capital Equipment Purchasing It Troubleshooting Vendor Negotiation Shipping And Receiving Product Cost Analysis Volunteer Training

Retta Resnick Education Details

Frequently Asked Questions about Retta Resnick

What company does Retta Resnick work for?

Retta Resnick works for Paradigm Labs Llc

What is Retta Resnick's role at the current company?

Retta Resnick's current role is PLA Regional Manager.

What is Retta Resnick's email address?

Retta Resnick's email address is re****@****eam.net

What schools did Retta Resnick attend?

Retta Resnick attended Kennesaw State University, School Of Health Occupation Dalton Ga, Continuing Educaiton.

What are some of Retta Resnick's interests?

Retta Resnick has interest in Children, Education, Disaster And Humanitarian Relief, Animal Welfare, Health.

What skills is Retta Resnick known for?

Retta Resnick has skills like Healthcare, Account Management, Strategic Planning, Sales, Customer Service, Leadership, Training, Clinical Research, Managed Services, Process Improvement, Public Speaking, Powerpoint.

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