Retta Parsons Email & Phone Number

Tampa, Florida, United States

• Manage the delivery of consulting services to the small business community throughout Hillsborough County, FL, by analyzing information to determine areas of opportunity and connections to appropriate resources serving as an SBDC Consultant• Develop independently custom information, analysis and research to assist customers by utilizing both FSBDC, SBDC, and other resources• Present workshops on a variety of topics relative to facets of small business management• Make recommendations on programs and policies based on analysis of customer needs and learning styles• Represent the department in meetings, presentations, conferences and seminars with other agencies, private firms and individuals. • Expand customer and partnership bases to best serve the small business community in Hillsborough County, FL

Tampa, Florida, United States

• Conduct comprehensive assessment to identify client’s goals to economic independence and the barriers that prevent their accomplishment. Formulate an appropriate care coordination plan that addresses identified areas of need• Act as a navigator for clients regarding available program services and optional methods of attaining self-sufficiency goals• Identify and maintain a working knowledge of available community resources to meet the individual needs of each client and ensure connection and/or referral to relevant community resources and support• Document all pertinent information and ensure that all appropriate forms are completed• Assist clients in applying for appropriate benefits and services• Maintain frequent communication with clients to ensure relevant care coordination. Reassess needs and complete any additional referrals and updates

• Inspect state licensed childcare centers, childcare homes & large family childcare homes to optimize child health & safety• Write reports to inform providers and the public of the opportunities and challenges found at inspected locations• Review & process license renewal packets to ensure all mandated background screenings, trainings, corporate filings, etc. have been satisfactorily completed• Open new licensed centers & homes by ensuring complete compliance with all applicable statutes & administrative rules. Provide technical assistance, measure & map proposed locations, and process required filings & documentation• Provide technical assistance on a broad range of topics including, but not limited to, state statutes & administrative rules, business management, child development, public relations, facility maintenance & repair, etc.

Lansing, Mi

• Oversee all functions related to both Foundation & College scholarship awards, Foundation operations, program fund expenditures and billings, and assist with development of Foundation annual budget • Make awarding decisions for over $1,000,000 of scholarship and endowed opportunities to students• Prepare and submit Foundation’s annual operating budget (approx. $390,000)• Serve as liaison to Foundation Board and 4 Board committees• Chair College Scholarship Committee• Deliver, as a part of a team, grant writing workshops to College faculty and staff• Provide program fund reconciliations and balances to department chairpersons and deans• Develop tracking, disbursement integrity, reconciliation and reporting for Foundation grants, scholarships, endowments, and program funds• Maintain and cultivate high level of communication with donors and prospects

>Serve as Chief Executive Officer of organization with an annual fiscal worth of approx. $500,000 >Serve in a leadership role in the formation & maintenance of community-wide non-profit, educational, governmental, and corporate partnerships & coalitions >Serve as a leader in the delivery of human services to a county that experienced sustained double-digit unemployment rates for over 4 years>Manage marketing campaigns to include all media: print, radio, television, & internet>Secure appropriate funding including grants & donations>Oversee approx. $17 million budget & $22 million new facility construction project as Board Chair of Shiawassee County Medical Care Facility>Ensure compliance with United Way Worldwide, State of Michigan, & United States non-profit reporting requirements >Supervise & evaluate staffMajor accomplishments in this position:>Led Board & community through successful change process & alliance establishment that resulted in the implementation of United Way 2-1-1 in the county. >Design, fund, implement, & evaluate an initiative that addresses professional & personal barriers of employees at local businesses. In the first 6 months of implementation, results experienced were: 80% decrease in employee absent hours, 74% decrease in written reprimands, & 66% decrease in terminations of full-time employment. >Fundraise to secure annual provisions for an 11 member, county-wide food pantry alliance. Brought over $163,900 in product, donations, & services were brought to the Hunger Network pantry alliance as a whole. >Serve as Chairperson of the Shiawassee County Medical Care Facility Board of Directors. In addition to overseeing a $16+ million budget while actively participating with a new $23 million facility building project.>Conduct multi-media promotional campaigns that include television advertising. >Served as Chairperson, & expanded membership, of the 40+ member Shiawassee County Health & Human Services Council.

>Serve as Chief Learning Officer for the organization>Leader responsible for department that had a fiscal worth of approximately $100,000 annually>For 2007, managed the delivery of 124 trainings for 707 persons in Ingham, Eaton, and Clinton counties. >Supervised and evaluated administrative volunteer staff of 19 persons. These volunteers stayed a number of years and recruited others to the corps.>Served on a leadership team for the planning and implementation of the annual Michigan State Trainers’ Conference. This event has a yearly attendance of approximately 250 lead volunteer staff with an approximate budget of $26,000.>Between 2003—2008, was the leader of the team that accomplished a 49 percent growth of the adult recognition program. >Designed, coded, and implemented electronic training options for volunteers and staff--a first for this 75 year old organization.>Presented new Adult Development Manager Training and mentoring per peer requests throughout the State of Michigan.>Worked with a team throughout the State of Michigan to design, present, and evaluate a Training of Trainers course for new team members in the state.Major accomplishments in this position:>Cultivated and maintained partnerships with other community non-profit and professional organizations>Between 2003—2008, was the leader of the team that accomplished a 49 percent growth of the adult recognition program.>Designed, coded, implemented, and evaluated electronic training options for volunteers and staff—a first for this 75 year old organization.>Presented new Adult Development Manager Training and mentoring per peer requests throughout the State of Michigan.>Worked with a team throughout the State of Michigan to design, present, and evaluate a Training of Trainers course for new team members in the state.

Mpa, Public Administration

Nursing Home Administrator Licensure

Ba, Management Of Human Resources

Graduate with honors

Associates, Child Development And Psychology

Graduate with honors