Responsibilities/Controls:WorkshopDetailing deptWash bayService Dept adminWarranty adminWorkshop staffMotorsport DeptOverlooking and managing Service department and Aftersales operations.Organising continued system and procedural training.Organising staff technical training.Developing service dept sales strategies.Develop and deliver local motorsport services.Report information to business, distributor and manufacturer.Customer relations.Post sales customer communications.Introducing customer retention strategies.Warranty management system auditing.Introduction, development of KPI targets.Development and introduction of new I.T systems.Organisation of customer training days.Organise new car release showings on site.Organisation of customer track driving days.Organise QLD regional service deliveries to clientele.Delivery of priority services to Porsche driving training centre, Porsche Cup and Carrera Cup series.Organisation of staff for Nurburgring, Sepang, Le Mans and Dubai endurance events.Write and deliver articles for local magazines/media.