Customer Experience Fanatic
Current
Feb 2019 - Present
AeroLeads people directory · profile
Reuben Gustoni Email & Phone Number
Customer Experience Fanatic
at
Legal & General
LinkedIn matched
✓ Verified July 2026
3 data sources
Profile completeness 100%
Current company
Role
Customer Experience Fanatic
Location
Cardiff, Wales, United Kingdom
Company size
Who is Reuben Gustoni? Overview
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Quick answer
Reuben Gustoni is listed as Customer Experience Fanatic at Legal & General, a with 6138 employees, based in Cardiff, Wales, United Kingdom. AeroLeads shows a matched LinkedIn profile for Reuben Gustoni.
Reuben Gustoni previously worked as Manager at Legal & General and Analyst at Legal & General. Reuben Gustoni studied at Tonypandy Community College.
Company email context
Email format at Legal & General
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Legal & General
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Profile bio
About Reuben Gustoni
Getting customer feedback these days is standard - almost every company has some form of satisfaction metrics in their scorecards and board packs.I love taking a more holistic view, moving beyond the numbers to truly understand pain points for customers, driving intelligent, tactical and balanced improvements that have a wow factor for customers and also enhance your business metrics too.My passion is blending CX, VoC, NPS, research and behavioural science through design thinking principles to deliver truly exceptional experiences for all.Experience of working B2C, B2B and B2B2C in financial services.
Listed skills include Business Planning, Kpi Reports, Data Analysis, Avaya Ip Telephony, and 22 others.
Current workplace
Reuben Gustoni's current company
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Legal & General
4 roles
Reuben Gustoni work experience
A career timeline built from the work history available for this profile.
Manager
Managing a team of sales support staff to drive cost savings, process efficiences and to make life better for our customers and colleagues alike.
Feb 2014 - Feb 2019
Analyst
Managing telephony for circa 275 NGNs & GNs.Analysing data: calls, staffing, budgeting, costs, comparisons.Creating various MI reports to support the business.
Oct 2010 - Feb 2014
Sales And Service Consultant
Oct 2006 - Oct 2010
Team & coworkers
Colleagues at Legal & General
Other employees you can reach at legalandgeneral.com. View company contacts for 6138 employees →
SC
Steven Carr
Colleague at Legal & GeneralCardiff, Wales, United Kingdom
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CH
Claire Husbands
Colleague at Legal & GeneralSouthampton, England, United Kingdom
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ZO
Zoe O'Sullivan
Colleague at Legal & GeneralGreater Cardiff Area, United Kingdom
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PM
Paul Maxwell
Colleague at Legal & GeneralMilton Keynes, England, United Kingdom
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DM
Derhim Mcdonald
Colleague at Legal & GeneralGreater Cardiff Area, United Kingdom
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WL
Wayne Lancaster
Colleague at Legal & GeneralLeek, England, United Kingdom
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MN
Marie Noble
Colleague at Legal & GeneralLeicester, England, United Kingdom
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NK
Natasha Kalesha-Kangwa
Colleague at Legal & GeneralLondon Area, United Kingdom
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NG
Neil G.
Colleague at Legal & GeneralHove, England, United Kingdom
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DB
Dan Burke
Colleague at Legal & GeneralLichfield, England, United Kingdom
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Steven Carr
Colleague at Legal & GeneralCardiff, Wales, United Kingdom
View →
CH
Claire Husbands
Colleague at Legal & GeneralSouthampton, England, United Kingdom
View →
ZO
Zoe O'Sullivan
Colleague at Legal & GeneralGreater Cardiff Area, United Kingdom
View →
PM
Paul Maxwell
Colleague at Legal & GeneralMilton Keynes, England, United Kingdom
View →
DM
Derhim Mcdonald
Colleague at Legal & GeneralGreater Cardiff Area, United Kingdom
View →
WL
Wayne Lancaster
Colleague at Legal & GeneralLeek, England, United Kingdom
View →
MN
Marie Noble
Colleague at Legal & GeneralLeicester, England, United Kingdom
View →
NK
Natasha Kalesha-Kangwa
Colleague at Legal & GeneralLondon Area, United Kingdom
View →
NG
Neil G.
Colleague at Legal & GeneralHove, England, United Kingdom
View →
DB
Dan Burke
Colleague at Legal & GeneralLichfield, England, United Kingdom
View →
2 education records
Reuben Gustoni education
Education record
Tonypandy Community College
Education record
Tonypandy Community College
FAQ
Frequently asked questions about Reuben Gustoni
Quick answers generated from the profile data available on this page.
What company does Reuben Gustoni work for?
Reuben Gustoni works for Legal & General.
What is Reuben Gustoni's role at Legal & General?
Reuben Gustoni is listed as Customer Experience Fanatic at Legal & General.
Where is Reuben Gustoni based?
Reuben Gustoni is based in Cardiff, Wales, United Kingdom while working with Legal & General.
What companies has Reuben Gustoni worked for?
Reuben Gustoni has worked for Legal & General.
Who are Reuben Gustoni's colleagues at Legal & General?
Reuben Gustoni's colleagues at Legal & General include Steven Carr, Claire Husbands, Zoe O'Sullivan, Paul Maxwell, and Derhim Mcdonald.
How can I contact Reuben Gustoni?
You can use AeroLeads to view verified contact signals for Reuben Gustoni at Legal & General, including work email, phone, and LinkedIn data when available.
What schools did Reuben Gustoni attend?
Reuben Gustoni studied at Tonypandy Community College.
What skills is Reuben Gustoni known for?
Reuben Gustoni is listed with skills including Business Planning, Kpi Reports, Data Analysis, Avaya Ip Telephony, Corporate Communications, Disaster Recovery, Reporting And Analysis, and Performance Reporting.
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