Reuben K. Dunn, Shrm-Cp, Phr Email & Phone Number

New Orleans, La, Us

♦ Administer and oversee the administration of human resource programs including, but not limited to, compensation and market adjustments; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; and training and development.♦ Plan, lead, develop, coordinate, and implement policies, procedures, processes, training, initiatives, and surveys to support the organization’s human resource compliance and strategy needs.♦ Collaborate with senior leadership to understand the organization’s goals and strategy related to staffing, recruiting and retention.

♦ Deployed my experience in Talent Development to liaise with clients on resume construction while creating tailored job experience to match potential roles and providing interview coaching. ♦ Enrolled clients in personality tests, aptitude assessments and work styles to gauge full breadth of client and assess strengths, opportunities, and methods of improvement. ♦ Pioneered processes, metrics, and behaviors to assist clients in overall development that lead to over thirty successful career opportunities.

New Orleans, Louisiana, Us

♦ Developed and implement talent sourcing and recruitment strategies to support business strategies while executing full life cycle recruiting strategies.♦ Provided personalized feedback to candidates in a 1:1 setting to create a learning and engaging environment while delivering support throughout every step of the interview process.♦ Liaised between variety of shareholders ranging from Managers to C-Suite executives and provide updates, PowerPoints and video presentations on a weekly basis.

Baton Rouge, Louisiana, Us

♦ Enforced conditions of supervision and performed all aspects of the violation in compliance with theAmerican Correctional Association (ACA) standards which set specific time constraints, requirements,and regimen for all major activities.♦ Supervised a caseload of over 100 misdemeanants and previously incarcerated individuals through counseling and referrals to community resources on social adjustment challenges.♦ Provided individualized, 1:1 counseling, advisement and coaching to assist clients with employment preparation, social adjusting, and healthy habits to help them adapt to their new lives.

Baton Rouge, Louisiana, Us

♦ Enforced conditions of supervision and performed all aspects of the violation in compliance with theAmerican Correctional Association (ACA) standards which set specific time constraints, requirements,and regimen for all major activities.♦ Supervised a caseload of 80 misdemeanants and previously incarcerated individuals throughcounseling and referrals to community resources on social adjustment challenges.♦ Placed clients in appropriate drug treatment, vocational rehabilitation, or mental health programs;assisted them in obtaining emergency financial aid, support, and crisis intervention services.

New Orleans, La, Us

♦ Identified talent by interviewing, hiring coaching and training a staff of over 60 employees: increasing team productivity and engagement by 30%.♦ Liaised with senior leader across three guest-facing departments to orchestrate a first-of-its-kind Interdepartmental Cross-Training system to create functionality and cohesion.♦ Launched an innovative Quarterly Performance Appraisal that provided individualized coaching, tangible action plans and feedback that resulted in a 30% increase in employee relations.

New Orleans, La, Us

♦ Maintained adequate staffing levels for all three department facilities year-round by conducting in-person and virtual recruiting, interviewing, and onboarding talent.♦ Generated a 90% training average for all incoming employees by conducting an interactive, hands-on New-Hire Onboarding and Training program.♦ Diminished labor costs by 10% by maintaining accurate payroll record through a three-tiered tracking system that included Microsoft Office and ADP software.

New Orleans, La, Us

♦ Collaborated with Concessions Leadership to spotlight, recruit, and develop potential candidates for a team of 15.♦ Increased employee morale, efficiency, and production by an average of 40% by creating a ‘Carts System’ that revolved around constant coaching, training, positive reinforcement, and accountability.♦ Mentored, trained, and developed a team of 15 employees for success with company-based, long-term, and professional goals.

New Orleans, La, Us

♦ Supervised daily operations of multiple concession areas and stands spread throughout the facility which included training employees, controlling inventory, enforcing cash handling procedures, and reducing waste.♦ Cut back on labor expenses while optimizing staff productivity through proactive scheduling methods and positive reinforcement policies.♦ Retained and logged business sales, inventory, trends, and losses daily to assist management in preparation for business needs and forecasting.

New Orleans, La, Us

♦ Maximized customer satisfaction by expertly weaving engaging entertainment through the guest experience while providing unfailingly friendly service to over 1,000 daily guests. ♦ Recruited prospective employees to join the Concessions team, resulting in the hiring of ten employees that would become Employee of the Month recipients.

Master Of Business Administration - Mba, Human Resources Management/Personnel Administration, General

Bachelor Of Business Administration - Bba, Marketing & Management

Associate Of Science - As, Business Administration And Management, General