Reyhan Devara Email & Phone Number

South Tangerang, ID

Indonesia

• Maintained the team performance in a fast-paced work environment.
• Communicate with client directly to handle higher-level problem solving and providing its solution.
• Troubleshooting data, software, and service problems based on internal alerts and customer reports.
• Ensures all services provided for the client are timely delivered.
• Manage all L2 incidents and ensuring reports are created and followed in a timely manner.

Indonesia

Main responsibilities includes:- All tasks previously listed as Real Time Support position- Designed, created, and developed displays, job automation, and automated operations monitoring system using XML- Composed daily internal reports for daily operations

Indonesia

- Setting up Real-Time services and offerings. - Coordinate set up with the remote Real-Time teams.- Configuring customer-specific projects based on standardized procedures.- Troubleshooting data, software and service problems based on internal alerts and customer reports.

Kota Tangerang Selatan, Banten, Indonesia

- Maintain and ensure the stability of the company's network - Install and configure appropriate software and hardware devices- Troubleshooting, diagnose and resolve software and hardware problems

Jakarta Selatan, Jakarta, Indonesia

- Maintaining and updating supplier information, such as qualifications, delivery times, product ranges, etc.- Managing inventories and maintaining accurate purchase and pricing records- Preparing plans for the purchase of equipment, services, and supplies

Bandung, West Java, Indonesia

Responsible to maintain customer's data, reporting, and monitoring customer's data. Also made a web-based application that able to automatically monitors customer's data.

Kota Malang, East Java, Indonesia

Responsible on system and network maintenance.