Revathi Chandrasekar Email & Phone Number

Responsible for leading and coordinating cross-functional teams to deliver projects on time, within budget, and with high quality playing a critical role in driving cultural change, ensuring that all stakeholders understand the benefits of digital transformation and are committed to embracing new ways of working.Overseeing customer escalations and issue resolution, ensuring timely and effective responses to maintain high customer satisfaction.Identify opportunities to streamline support processes, implement best practices and drive continuous improvement in service delivery.Collaborating with internal teams, stakeholders, and leadership to drive serviceDeveloping and maintaining long-term relationships with vendors to ensure mutual growth and value deliveryConducting research on available vendors to determine which vendors offer the best pricing, product quality, and servicesNegotiating pricing, contracts, and other terms with vendors to ensure the best possible deals for the organizationCommunicating with vendors regarding service-related concerns, changes, or updates.Managing vendor contracts, including contract renewals, terminations, and renegotiationsManaging costs associated with vendor relationships, including negotiating pricing and managing budgets.Gathering, analyzing, and documenting software tool requirements, and ensuring that they are met.Overseeing the deployment of software products, and ensuring that they are maintained and supported.Determining budget updates for approved projects and ensuring that project license costs are managed within the approved budget.Leading the budgeting process by preparing, monitoring, and reviewing project budgets to ensure financial goals are met and licenses and resources are allocated effectivelyProviding financial insights and budget information to support decision-making processes, such as resource allocation and project prioritizationComparing actual project costs with budgeted costs to track performance, identify variances, and take corrective actions as neededIdentifying cost-related risks, assessing their impact on the project budget, and implementing risk mitigation strategies to avoid budget overruns.

Listed skills include Systems Analysis, Sdlc, Gap Analysis, Business Requirements, and 18 others.