Fernando Revilla N.

Fernando Revilla N. Email and Phone Number

Content Analyst at Telus international @ TELUS International Europe
toronto, ontario, canada
Fernando Revilla N.'s Location
Vilablareix, Catalonia, Spain, Spain
Fernando Revilla N.'s Contact Details

Fernando Revilla N. personal email

Fernando Revilla N. phone numbers

About Fernando Revilla N.

Solution driven individual with experience in solving complex problems, working with cross-functional teams, passionate person who enjoys the challenge to guide, motivate and move people forward . I do this by being a respectful team player looking to improve and make a difference with clear goals, flexibility and effective communication. Recently completed the Google Project Managment Career Certificate-- a rigorous , hands-on program that covers traditional and Agile project managment approaches throughout the life cycle of a project. My career has been built on well-developed leadership, strong ethics and alwaysa can-do attitude with integrity, inspiration, vision and engagement. "Good, better, best will never let you rest , until your good is better and your better become the Best"

Fernando Revilla N.'s Current Company Details
TELUS International Europe

Telus International Europe

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Content Analyst at Telus international
toronto, ontario, canada
Employees:
306
Fernando Revilla N. Work Experience Details
  • Telus International Europe
    Content Analyst
    Telus International Europe Jul 2018 - Present
    Barcelona Area, Spain
    (Remote)
  • Daedo Sl
    Product Manager
    Daedo Sl Jan 2018 - Jun 2018
    Barcelona, Catalonia, Spain
    (Remote)Industry : Software for Sport Wearables
  • Daedo Sl
    Product Owner
    Daedo Sl Oct 2013 - Dec 2017
    Barcelona Area, Spain
    Industry : Software for Sport Wearables
  • Sempre Musica (Music Events)
    Junior Project Manager
    Sempre Musica (Music Events) Dec 2008 - Oct 2013
    Barcelona Area, Spain
    As an evolution of my work as a business analyst,I had the opportunity to start and be responsible for different projects.⊛ Implementation of a CMS (Wordpress) for the Intra & extranet for reservation management, payment of services, publication of internal calendars for the different events, and WFM. ⊛ Management and development of CRM (Zoho) for the management of orders, reservations, expenses, material, scores, WFM. ⊛ WFM (Workforce Management) : Demand planning, logistics, rotations, equipment and resource allocation to cover the services demanded by the client.⊛ Geo location and control of the labor force for logins, exits time management, through mobile devices for the different assigned services and events.⊛ Exchange: Management of calendars for the assignment of services to be performed by the workforce.⊛ Live Streaming: Hardware implementation for live content broadcasting to different end points. ⊛ Apple Configurator: Use of the tool for professional environments in the configuration of profiles and collaboration of information between the final client, users and creation of the final content to provide the requested service.Competencies, Knowledge:- Manages project deliverables, scope and expectations and coordinates project progress with stakeholders- Share best practice and key learnings to support continuous improvement- Develops and tracks to detailed project plan, including schedules, cost estimates, resource plans, communication plans, and issue resolution plans- Works with third party providers to deliver contractual commitments- Manage changes to project scope, schedule and costs and ensure project plan is reflective of authorized changes as defined in the change management plan.- Vendor management experience.- Experience managing complex projects with tight timelines and multiple key business priorities to conclusion while maintaining high client satisfaction.- Documentation control- Verification of testing performance
  • Sempre Musica (Music Events)
    Business Analyst
    Sempre Musica (Music Events) May 2006 - Dec 2008
    Barcelona Area, Spain
    ⊛ Sempre musica a Catalan company specialized in the management of live musicians and musical events, with offices in Madrid and Barcelona with operations throughout Spain.⊛ At the time of my incorporation, there was a transition of expansion and requirements for technological solutions to improve workflows, coverage and meet the demand for services on demand.⊛ Conduct requirements gathering sessions and interviews with stakeholders; ensure business requirements were correct, accurate and thorough; prepare requirements, user stories, sequence diagrams and acceptance criteria for test and implementation.⊛ Identify major gaps and opportunities, and introduce unique and repeatable solutions Provide project analysis documentation (business requirements, use cases, sequence diagrams, User Acceptance and Test plans)Competencies, Knowledge:- Analytical Skills - ability to gather, integrate, synthesize, distill information- Focus on maximizing business value- Process – ability to analyze processes and offer recommendations to simplify (Lean Thinking) - Market modeling – develop forward views of market conditions to adapt and react to customer requests across all regions. - Financial modeling – build/update financial models to evaluate viability of projects. - Business model - analyze applications, and business models for cost savings Develop and implement new market entry strategies and first-of-their-kind services.- Work with QA Test team members to guide and validate test cases and test results for the intended deployment, functionality and performance.- Competitive intelligence - understand emerging trends and evaluate for update strategy, offers, and products accordingly.https://www.reuters.com/article/memora-santalucia-funerarias-idESKCN1MX2DS-OESBS
  • Idtrack
    Sales Account Executive
    Idtrack Dec 2005 - Apr 2006
    Barcelona Area, Spain
    ⊛ IdTrack is a pioneer company in the traceability software, specifically in the food, logistic and healthcare industry.⊛ With the experience I gained managing events at Fira de Barcelona, ​​I was able to easily adapt and fit into the position.⊛ As part of the team to attract new clients for two simultaneous projects.1- Promotion and acquisition of B2B clients in the food industry for the sale of the traceability software 2- Planning a series of activities within the Food Exhibition held in the main Fira de Barcelona.⊛ Tracking leads and identifying cross-sell opportunities using Salesforce⊛ Excellent judgment and discretion; ability to handle multiple priorities simultaneously, meet deadlines.⊛ Be able to close a sale in one call and assertively resolve customer queries about the software and event details (stand location, dimensions, materials, topics etc.)⊛ Mentality and attitude of solving problems, providing solutions and simplifying any customer need.Competencies, Knowledge:- Make professional B2B sales presentations- Friendly, courteous, professional, outgoing, and customer service oriented- Use a consultative approach to influence customer purchase while also aiding buy-in services to reach company goals.- Escalate matters that require management attention. - Perform additional responsibilities as assigned to meet business needs, always go the extra mile!References:https://www.interempresas.net/Logistica/Articulos/59145-IDtrack-convierte-Barcelona-en-la-sede-de-la-trazabilidad-las-tecnologias-y-la-logistica.html
  • Fira Barcelona
    Customer Support Agent
    Fira Barcelona May 2005 - Oct 2005
    Barcelona Area, Spain
    ⊛ As part of the Industrial Events Unit at Fira de Barcelona I had the opportunity to learn and experience the complete process in MICE Industry.    Included Projects : Hispack - Construmat - Barcelona Motor Show - Comic-Barcelona⊛ Call prospects to promote the event and acquire future leads for the business unit. ⊛ Intermediation with suppliers, stakeholders planning together with the selling of services to clients, fulfilling defined objectives and achieving maximum sales for services according to the profitability, quality and customer care criteria.⊛ Deployment of production planning and control of build projects. ⊛ Supervision of operational management of meeting rooms for congresses.⊛ Monitoring of timings, preparation and delivery of content, budget control.⊛ Coordination of the on-site teams during the assembly, the event and the disassembly.Competencies, Knowledge:- Making and keeping customers happy!- Work side-by-side with them to problem-solve any technical issues guide and help to onboard in order to succeed with the event.- Provide outstanding and dedicated phone support service directly to the event stakeholders- Analysis, research and identification of issues, addressing those that can be resolved and make recommendations to management for improvement- Assist Event Owner team and stakeholder in any other matter related with project status reporting, planning, scope management, risk management and claims or back-claims.- Develop relationships with customers and maintain their record by keeping log, classifying and tracking queries.- Engage with management to translate contractual SOW into a detailed list of activities- Solve problems by applying established policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough.https://www.firabarcelona.com/es/
  • Philips Medical Systems
    Procurement Coordinator
    Philips Medical Systems Jan 2000 - Feb 2005
    Mexico City Area, Mexico
    ⊛ Assist with purchase orders from LATAM field service for medical equipment by verifying accuracy of components details, price, and against different production plants. ⊛ Prioritize delivery time on purchase requisitions and manage the import taxes with different customs agents manage custom budget with appropriate cost center/project and GL account coding ⊛ Verify with warehouse team remotely the receipt of goods and Finance as planned time and budget⊛ Manage the return of the medical components to receive refunds and reduce operating expenses and increase profits for the business unit⊛ Monitor suppliers on time invoicing and accuracy, escalates as necessary to accounting if chronic issues are identified⊛ Maintain open lines of communication by establishing and building relationships with field service engineers internal customers and key suppliers. ⊛ Review invoices for price and any quantity discrepancies, follow guidelines to resolve or escalate any discrepancy, with focus on details.⊛ Take a proactive role in continuous improvement of the ERP System and Purchasing processes with the SAP consultant Team.⊛ Manage all coordinations with Finance and production plants for Purchasing and Accounts Payable procedures to reach KPI's.⊛ Appropriately track expense details incurred but not yet paid and provide for financial results⊛ Maintain policy compliance for Purchase Orders. ⊛ Reconcile monthly open POs for sufficient funding and reach target delivery time.Competencies, Knowledge: - Proficient in Microsoft Office products- Ability to communicate with all levels of management- Excellent written and verbal communications skills- Strong problem solving skills with attention to detail - Working knowledge of financial results and impacts- Demonstrated SAP or purchasing system knowledge including process/functionality and the ability to improve the workflow.- Maintain ISO level standardshttps://www.philips.es/healthcare/medical-products
  • Hipotecaria Credito Y Casa, S.A. De C.V.
    Sales Account Executive
    Hipotecaria Credito Y Casa, S.A. De C.V. Jun 1998 - Dec 1999
    Mexico City Area, Mexico
    ⊛ Manage key accounts from a selected qualified leads of urban developers, preparing credit and risk studies, presenting the different projects for approval to the company committee, for granting bridge loans for the development of large-scale urban projects. ⊛ Act as an intermediary between the financial institution of the government, the company and the different promoters to deliver the monetary funds depending on the progress of each stage of their projects.⊛ Collaborate with our architectural and urban plan teams, to verify progress in the construction of each urban project and support growth.⊛ Collaborate with the department of mortgage loans for the promotion of projects in development, attracting new clients for individual mortgage loans for the growth of the company.Competencies, Knowledge: - Proven success partnering and working cross-functionally to make things happen.- Develop an industry network to generate organic leads. - Ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level.https://www.abccapital.com.mx/

Fernando Revilla N. Education Details

Frequently Asked Questions about Fernando Revilla N.

What company does Fernando Revilla N. work for?

Fernando Revilla N. works for Telus International Europe

What is Fernando Revilla N.'s role at the current company?

Fernando Revilla N.'s current role is Content Analyst at Telus international.

What is Fernando Revilla N.'s email address?

Fernando Revilla N.'s email address is re****@****ail.com

What is Fernando Revilla N.'s direct phone number?

Fernando Revilla N.'s direct phone number is +131028*****

What schools did Fernando Revilla N. attend?

Fernando Revilla N. attended Google Career Certificates, Iebs, Google Mobile Academy, Google Mobile Academy, Eserp Business School, Universidad Politécnica De Catalunya, Tecnológico De Monterrey, Egade Business School Del Tecnológico De Monterrey, Universidad La Salle, A.c., Colegio Britanico , A.c.

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