A hardworking, self-motivated, DECISIVE and will work with honesty, sincerity, and GOAL-ORIENTED Virtual Assistant. You can have a look at my previous work. Having a great passion for working as a VA and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strived in a fast-paced, ASSERTIVE virtual environment.Following established procedures and practices to exceed all customer’s expectations. My name is Sandra Nuñez, and I am a virtual assistant who isexperienced in creating effective, OPINIONATED in which I can excel at focusing PURPOSELY on time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth.To maintain corporate growth, we can provide high-quality customer service through an email support platform. Update the company's database with new customer information and manage data retrieval for current customers accurately and on time. Creating procedures to improve the efficiency of various areas, such as filing and organizing records, to increase our ability to efficiently retain documents, reports, and records. Maintain a detailed delivery calendar to help you coordinate schedules and appointments. Consistently praised for report quality and timeliness, attention to detail, exemplary customer service delivery, and team-player attitude.We also handle complex problems and collaborate with customers to ensure that all discrepancies are resolved as soon as possible. Listen to the customer and analyze the problem to provide a quick resolution to ensure loyalty and business.Experienced in Administrative work for the past 8 years, I have been involved with the department head in carrying out documents reports, and information, assisting them in securing permits and documentation from government departments. My duties during my sales experience were meeting clients, assisting them in finding solutions for their issues, netting leads, and engaging in conversations with potential customers. I've also worked jobs as being sales and marketing representative. I am very dedicated to the tasks assigned to me. I work hard and I'm always ready to help out my team. I love working with data to manage and grow our business.