As the owner of Finding Human, a leadership development company, I focus on creating transformative organizational strategies that unlock human potential to align with business goals.Culture Development and Management: Conduct assessments to understand the organization’s unique culture and curate human-centric organizational strategies to improve employee engagement and satisfaction. Design and implement strategies that build and sustain a positive, inclusive, and collaborative work environment across partnered businesses. Act as a culture ambassador, ensure the company's core values are reflected in all employee interactions. Employee Engagement and Leadership Coaching: Champion employee engagement by designing and implementing internal communication methods and initiatives that foster trust & cross-collaboration. Teach techniques to leverage conflicts towards mutual understanding and collective growth. Coach executives and teams on leadership best practices, facilitating talent growth and performance improvement. Conduct regular feedback sessions with leaders and teams to ensure continuous alignment of company's culture with business mission, vision and goals.Talent Acquisition and Management: Develop strategic talent acquisition initiatives, ensuring effective recruitment processes that attract the right talent. Tailor onboarding programs, ensuring new hires are smoothly integrated into the company’s culture. Coach business leaders on continuous talent development programs, offering guidance on performance management, career progression, and leadership development. Support succession planning efforts by identifying and mentoring potential future leaders in alignment with company’s growth needs.www.findinghuman.com

Starbucks Corporation: Designed the change management strategy, established change frameworks to implement adoption of new technologies, conducted stakeholders’ impact assessments as well as training & communications strategies.

Developed internal programs as well as client facing delivery consultant to various clients over diverse industries. Sample projects below: -Spearheaded, owned, and managed an internal mentoring program.-Implemented the internal Quality Program, protecting the company's brand and client relationships, supporting client satisfaction as well as associate success.-Participated in internal recruiting and on-boarding efforts. -Change Manager, Microsoft Corporation: Developed and documented a change management playbook. Assessed stakeholders change impact, partnered with Readiness managers across the organization to design and develop trainings and rollout plans.-Project\change leader - Kaiser Permanente Denver, COEvaluated and built a business case to support a regional Change Management initiative. Designed and implemented relevant PM processes. Created & delivered a change management playbook to enable team members methodologically roll out the change plan.-Process\ Business Analyst - Privateer Holdings Seattle, WA Engaged with cross-functional teams to scope, identify, and document current operational distribution and manufacturing state. Established and documented business processes through process mapping of current and future desired states.

Drove end to end platform online services communications, customer campaign execution for various services, customer relationship management and engagement with third-party digital marketing providers. Managed workflows across multiple groups, established a regular program management cadence, drove communications and stakeholder engagement, and developed internal process improvements and all up ‘active project’ reporting.

Traveled extensively throughout the Middle East, Central and South America.

Delivered an HR web application as well as a CRM tool adaptation for an internal call center. Analyzed customer business objectives including gathering requirements, creating documentation, account management and project management. Functioned as the liaison between business stakeholders and MSIT ensuring alignment for customer solutions. Effectively identified key deliverables and delivered on-time, within budget and aligned with customer’s expectations. Motivated and enabled teams to action without authority and quickly gained experience with the client priorities, systems, and infrastructure.

Managed the delivery of international versions of Microsoft Office. Became the SME on International Office features for the complex scripts markets. Uncovered specific cultural dos and don’ts resulting in an increased ROI. Guided and educated program managers, developers, testers, and designers on international feature requirements and priorities and orchestrated their delivery to expand market appeal. Created User Stories \Scenarios resulting in integrated and improved Office International product. Effectively managed and outsourced offshore localization projects for Complex Script Languages, managing vendor performance and monitoring on-going statuses to minimize risk and costs throughout the localization cycle. Supported end-to-end processes associated with the delivery of Office International skus while advocating for a Global Source product.

As part of the Office International team, I owned the localization of a subset of applications for Complex Scripts and contributed to the localization vendor selection and management. I facilitated and managed the improvements for global vendor processes which spanned multiple cultures, promoting consistent process guidelines aligned with Microsoft best practices and standards. I ensured the application of features and design were aligned to the Complex Script Language markets. Provided input on bug triaging and prioritization for international markets and worldwide software delivery. I functioned as the liaison between worldwide stakeholders across the organization and on various continents.

Owned the software and user experience localization processes for MS Project. Functioned as the SME for RTL (Right-to-Left) issues. Educated various project disciplines on the complexities and needs of RTL languages and markets. Effectively managed the outsourcing of localized projects for RTL languages while directing overseas vendors. Wrote business cases to expand the Hebrew suite to include the Project Server platform.