Richard Wendel Email & Phone Number

Lakeland, Fl, Us

Tampa/St. Petersburg, Florida Area

Lakeland, Florida Area

Greater St. Louis Area

• Development, integration, and management of operating metrics analysis tools to gauge success of operational results to plan. • Plan more & stress less. Improve your quality of life as an owner, manager or board member by boosting both the efficiency and effectiveness of your organization.• You won’t just passively measure success when the process is over - by planning, measuring and controlling throughout your various activity cycles (selling, operations, administration . . .), you can now minimize uncertainty while maximizing bottom line success.• Growing revenues by identifying & concentrating on optimal selling channels and by leveraging existing customer relationships.• Creating better selling opportunities, streamlining operations & administration, and squeezing more profit out of existing revenue.• Development, integration, and management of operating metrics analysis tools to gauge success of operational results to plan.• Relax with the assurance that you’ve increased the firm’s capacity to proactively meet expectations in the face of growing uncertainty.

Leading a team of up to twenty-five staff which delivers excellent customer service for 350 patrons in a premium restaurant in a premiere sports facility

Greater St. Louis Area

• Streamlined operational programs’ reporting structures to improve communication between "mission" level managers, funding personnel, compliance staff and senior management.• Developed data entry, information processing, and donor reporting tools to improve project accountability, output verifiability and managerial effectiveness.• Trained employees, managers and directors to fully utilize the new tools and techniques available to them.• Incorporated similar formats, techniques and training into improvements across data tools for different programs in order to take advantage of the staff’s newly acquired skill sets and increased enthusiasm.

Greater St. Louis Area

• Managed sales, marketing, operations, finance & IT for a start-up business formation web-based business.• Built an Access ERP and developed instructions for non-Access, non-ERP users on how to monitor and report on cash balances, cash flows, income reporting, order reporting, expense reporting, and G/L maintenance on a daily, monthly, and quarterly basis.• Securely connected the ERP up to a website collecting customer order information.• Responsible for ensuring that business and technical requirements were accurate and feasible, provided up to date project documentation, coordinated all customer and vendor communications, and maintained competitive business intelligence KPIs to track conversion rates for customers, web page traffic levels and descriptions, search engine appearances, keyword trends, and search query trends.• Developed the marketing content & imagery, as well as overseeing the website’s performance analytics evaluation.

Greater St. Louis Area

• Reviewed all performance variances for a leading manufacturer.• Built, maintained, and regularly presented detailed financial reports to analyze actual variances from forecast.• Analyzed performance by customer and by product group, according to daily, monthly, and quarterly schedules as well as for special projects.• Imported data from a legacy enterprise system and Oracle into Excel and Access for further analysis and end user presentations.• Produced and distributed Excel worksheets and charts, PowerPoint slides and an extended narrative as the bulk of the financial reporting packet at the end of each accounting cycle.• Supplemented reporting packages with real-time follow-up information, in addition to the contents of the standardized report package, as requested by financial leaders and key managers throughout the corporation.• Oversaw implementation of zero-base-budgeting protocols for selling, marketing, finance & accounting and administrative functions.• Fostered the deployment of a newly developed corporate-level ERP system at the divisional level.

Dallas/Fort Worth Area

• Financial analysis of customer activity for a leading cellular network hardware manufacturer.• Imported data from Oracle and legacy enterprise systems for analysis in Excel.• Built, maintained, and regularly presented departmental sales profitability reports.• Monitored activity by customer and product group at both summary and detail levels.• Created and updated customer product program deployment analysis packages to highlight the impact of financing incentives and product margin mix on profitability.

Dallas/Fort Worth Area

• Operational strategist and financial manager for an internet startup firm providing online business listings for professional, commercial, and industrial businesses located in suburban and rural areas proximal to large urban areas. • Analyzed competitive position relative to the market.• Developed & implemented a marketing plan to reach owners & managers of SMBs not served well by major online directories.• Created the website: its programming, contents and artwork.• Established administrative protocols to optimize both cash flow & the customer service proposition.

Masters, Business Administration

Activities and Societies: Beta Gamma Sigma Honor Society

Bachelor Of Science, Business Administration

Activities and Societies: Student Government Supreme Court Justice, Student Life Dorm Council Elected Representative, Catholic Student.