Rex Brown, Cpp Email & Phone Number

Citrus Park, Az, Us

Phoenix, Arizona Area

Reporting to the Director Accounting Optimization, responsible for entry and auditing payroll for 500+ employee credit union using ADP Workforce Now software.Audit time off accruals and balances.Create payroll and other reports for senior leadership, HR and accounting departments.Add new hire information into ADP.Verify and provide garnishment and income withholding orders to ADP for addition to employee profiles. Complete and submit quarterly multiple worksite BLS report and monthly BLS employment report. All projects as assigned by management.

Phoenix, Arizona Area

Setup biweekly payroll batch for submission to Paylocity.Audit time card information.Create and send HSA contribution file.Validate and send 401(k) contribution file.Daily and monthly reconciliation of bank accounts.Monthly reconciliation of benefit accounts.

Chandler, Az

Assist small business owners and payroll administrators with the use of RUN powered by ADP payroll software, tax inquiries, setting up garnishments and other deductions, and resolution of problems with payrolls, W2s, quarterly tax filings and tax deposits, and individual employee profile maintenance. Educate users on navigation and how to use the software, and provide first level technical support for browser and configuration issues. Utilize SAP software for administering banking transactions.

Chandler, Az

Diagnose hardware and software issues with cellular phones and wireless internet devices, including Android, iOS, Windows, BlackBerry, and WebOS devices; software updates to their devices and personal computers; diagnosis and escalation of network issues. Provided the customer with understanding of the problem, solutions and options.

Bothell, Wa

Utilizing an SAP platform, placed build orders to produce new equipment or order remanufactured equipment; ordered all third party items for all modalities; executed change orders; maintained high degree of accuracy; investigated problems and/or errors with orders; liaison with Marketing and Siebel teams as needed to investigate and resolve questions and/or errors with configurations and the catalogue; generated delivery and installation invoices per contract terms; coordinate delivery instructions between project management and manufacturing facilities. Monitored daily productivity of a 30 agent call center; monitored and updated agent attendance files; provided feedback, coaching, and training as needed. Revamped and implemented the department on-call program. Selected to participate with the team developing the department Disaster Recovery Program. Stabilized the department’s weekend productivity by taking on lead responsibilities for an alternate, i.e. weekend, 4 x 10 shift. Also answered incoming customer and Field Engineer calls, and dispatched service calls.

Seattle, Wa

Assisted existing customers with rewrites of property casualty insurance policies along with providing support to supervisors on problem files and associated research. Provided financial institutions with evidence of insurance coverage. Responsible for case management of a variety of claim files, including first-party medical payment, third-party bodily injury, and property damage. Contact all parties involved within two hours of the file assignment to investigate the circumstances of the claim and generate incident reports. Determine liability and communicate decisions to all parties. Evaluated and negotiated the value of the claim with the affected party and/or their legal representative.

Seattle, Washington

Worked in both branch and back office roles with this company. Responsibilities included data entry of new dealer loans and leases into the company’s mainframe; assisting the Contract Collection area with data entry into that department’s stand-alone system. Answered incoming telephone inquiries from loan customers, researched problems, and provided payoff quotes to customers or other lending institutions. As a branch representative, greeted clients in a high-volume branch, assisted customers with non-cash transactions and directed them to the appropriate level of service within the branch.

Education record

Education record