Director Of Event Services For 2 Hotels W 100,000+ Sq Ft Meeting Space
San Antonio Marriott Rivercenter
San Antonio, Texas Area
Managed a staff of 30 plus associates, including managers and supervisors. Responsible for scheduling, training, associate relations, associate developement, guest satisfaction, budget review, profit and loss statements, in a fast paced, high profile environment. Required excellent communication and organization between multiple departments to achieve success. Achieved a 21% increase in the overall Associate Opinion Survey in one year.