Lead the Verizon Cybersecurity (VCS) Product Security Risk Governance (PSRG) team responsible for VBG Product Governance. Design, build and implement a Product Governance and E2E Risk Assessment Framework & function for the CISO organization. PSRG Product Governance Framework provides a comprehensive view into the security posture of products pre-launch (product assessments) and post-launch (E2E Top Product security risk assessments). Develop and communicate a risk based, data driven strategy in partnership with the PMO, Product, Engineering, Legal, Privacy and security teams to enable the business to develop and deliver products while securing VZ and its customers. Expand team scope across VCG for Product Governance oversight.* Execute the PSRG review process for VBG LBA product launches through product assessments, advocacy and consultation.* Perform product security risk reviews & assessments. Focus areas include – Architecture & Artifact review (HLA, MSA, CAIQ, SOC2, InfoSec Policy), Verizon Cybersecurity Policy (CPI-810/ViSF) compliance review, validation of security testing (penetration test, SAST, DAST, SCA, vulnerability scan, AWS) and review of impacted application QRM score, remediation plans and approved exceptions.* Define Project Governance & E2E Product Risk Assessment Framework | Playbook | Product Launch voting requirements.* Establish Product Governance authority, align with Stakeholders (RACI), conduct security impact analysis to ensure all respective security teams have engaged.* Facilitate a simplified operating model providing clarity to the roles and responsibilities of product teams, security teams and stakeholders.* Awards: Spotlight Award – Q4 2023 (Sr. Director)

Lead a team responsible for Verizon CyberSecurity (VCS) product security assessments of new product, feature enhancement, infrastructure and decommission projects going through the Lean Business Agility (LBA) product launch process. Support Product Development and Business Unit Security team’s risk reduction efforts through continuous improvement (policy, processes, controls, reporting) and information security policy governance. Provide Risk Management & Compliance vote prior to Go-To-Market.

Manage a team focused on Federal and State regulatory compliance for Verizon Business Group (VBG) including CPNI data privacy, customer authentication, marketing consent, significant account change notifications (SAC), Telephone Consumer Protection Act (TCPA) and third party verification. Lead the team through organizational transformation - VSP & VZ 2.0. * Architect and implement a risk management framework to identify, assess and remediate regulatory, information security, operational, financial and reputational risk for high risk compliance areas. * Ideate, create and implement the VBG RMC CPNI SAC & TCPA Governance Programs including risk management activities, reporting and issue escalation/remediation across VBG that are repeatable and scalable.* Drive expansion of the team’s scope across VBG for regulatory compliance oversight and second line of defense activities.* Awards: Spotlight Award – Q4 2022 (SVP), Q4 2021 (Director)

Serve as the Chief of Staff to the Director of Risk Management, Information Security & Compliance. Engage with Senior Leadership in the formulation and execution of strategic goals, initiatives and Executive reporting. Accelerate organizational transformation and drive critical projects. Shepherd Audit Committee planning, logistics and orchestration of content in support of VMAC Risk Meetings. Serve as a key partner to the Leadership team, providing insight and guidance on a diverse set of topics and workstreams. * Own the Budget and Budget Process. Work with Finance on Outlook (OL), Budget, Long Term Plan, Hiring OL and Org chart updates.

Freelance consulting and advisory services. Emissary is backed by Google Ventures, New York Times, eBay, nextview ventures and other VCs.

Head of BI & Reporting - Responsible for development of cyber security reporting and analytics capabilities, strategy and roadmap for over 500 customers and all internal teams within Cyber Security Services. Redesign, implement and manage the Global Cyber Security Services (CSS) Business and Reporting Intelligence Unit. Deliver intelligence and insights to CSS Enterprise customers and internal stakeholders. Enhance the delivery process and outputs to ensure market leading analysis and insight delivery. Exploit synergies in data, intelligence, tools and technology. * Manage a team of offshore developers and engineers responsible for all Customer Portal cyber security reporting including: Customer Monthly Report, entitlements, incidents, devices, alarms, threat intelligence, traffic analysis. * Day-to-day management/prioritization of the overall work queue, capacity & end-of-life IT Asset planning.* Gather report use cases, create epics and user stories (JIRA), complete data discovery, data integration, testing of tools and technology that deliver big data capabilities, analytics and reporting that scales with growth.* Revise and rebuild the report request and delivery process (previously called the “black hole”). Create new reporting process flows for various scenarios including global customer portal reporting, project related reporting and ad-hoc customer reporting. * Develop and introduce a reporting scorecard with KPIs to measure team performance.* Post-implementation (1 year) report backlog improved 61%, number of new requests increased by 94% as a result of improved delivery of reports (grew 152% to 406 closed requests) * Reports delivered grew 152% to 406 closed requests vs. the 1 year pre-transition period.* Number of reports closed within 7 days increased 176%, reports closed within 24 hours increased 300+%.* Support Sales Enablement and Marketing efforts.* Data breach & ROI calculator, Monthly & Quarterly Operational Review

Lead a team of internal and offshore analysts. Manage the reporting for Sales Channels, Disconnects, Offer Usage, Retention & Promo Roll-off analysis. Motivate, coach and develop team members to create and deliver compelling insights through iterative analytics. * Led the creation of the Retention Analytics team. Recruit, hire and train new analysts. * Serve as the Product Owner of the Agent Level Retention/Promo roll-off report, prioritization & automation efforts. Led multiple weekly scrum sessions as the business owner, leading to automation of daily & weekly scorecards (completion within 6 months). * Develop analysis and provide actionable insights. Reports include Sales Channel Dashboards, Disconnect by Channel, Cohort based Survival Rate, Retention Offer Usage, Stack Rankings, Secret Agent Man Analysis, Quality of Sale, Retention Channel leakage & Future Pending install/disconnect reporting.* Worked with cross functional teams to identify long term solution, completing data discovery, validation, gap analysis, UAT, dashboard prototyping. * Built consensus & agreement on automated report output. * Post Automation analysis includes – Cohort based Survival Rate, Sales Agent Gaming Analysis* Provide support for Board Report and Earnings Call analysis.

Develop deep dive Sales Channel reporting and business rhythm. Cultivate “whys” culture, highlighting key business drivers. Keep GVP & Sales Channel Executive team abreast of Budget & Outlook items, key business trends, reporting and competitive intelligence. Work across departments to identify key reporting and project requirements. Reporting directly to Group Vice President and supporting 4 VPs.• Own the Budget & Budget Process for the Sales Channel Team. Establish Budget calendar / model / presentation. Key navigator with Finance and Sales Channel Executive Team• Build impactful data models to identify & arm the Executive team with deep Product, Bundle, MRR & customer level insight (by Channel, Region, Area).

Leads efforts for Corporate data and reporting solutions focusing on Product and Marketing Analysis. Promote standardization of Enterprise data and business definitions. Work with internal teams to design and define business processes that improve data quality, expand scope of analytics and grow information services. Develop innovative analytics that drive actionable strategies and solutions. • Develop robust Customer/Product KPIs and revenue trending for UltraDNS and Webmetrics line of business.• Responsible for Product, Website, Shopping Cart, Customer Support and Brand Campaign data discovery, data requirements, dashboard prototyping, QA test case scenarios, analysis and Executive level reporting.• Serve as liaison between business owners and technology teams throughout project lifecycles, identifying issues and requirements, and developing solutions across units.

• Build marketing based revenue forecast & support budget efforts for all NeuStar UltraDNS LOBs, new products and inorganic opportunities.• Development of corporate dashboards, metrics, executive level reporting and presentations. • Track and manage org charts, Sales headcount, Sales expenses, commission disputes and MBO / spot bonus accruals. • Program Management of the reporting and reporting tools overhaul initiative - Integration of acquired companies into single reporting instance (SalesForce.com). Identify disparate data systems, data requirements and processes for creation of data tables & fields to be used by the Data Warehouse team.• Commission Plan integration, creation, revision, coordination and rollout for the entire NeuStar UltraDNS and Webmetrics Sales Org (team of ~140). • Commission calculation, audit and payment for entire Sales Org.• Set, track and audit MBO quota targets and bonus payment for Sales Management team of ~25.• Work with Executives to measure actuals against Revenue, Cost of Sales, Expenses and Hiring Budgets.• Perform ad-hoc analysis and projects including M&A, integration, business strategy, sales promotions, training, usage analysis, churn analysis, revenue assurance and pricing.

• Review requests for proposals. Conduct and participate in proposal reviews with management. • Develop pricing and modeling of revenue and the underlying costs to administer new programs, products or services for existing clients, renewals and prospects. • Distribute management reports, which provide key business metrics with respect to pricing initiatives.

Identify requirements and establish functions for the newly created Membership Reporting Department. Develop various processes to meet the objectives of the new department. Provide daily, weekly, monthly and quarterly reporting and analysis of AOL worldwide membership to internal customers, executive management, and corporate – used for the earnings release and 10Q. Support monthly close process for ARPU metric.

• Prepare bottoms up forecast for AOL membership.• Provide daily, weekly, monthly and quarterly reporting and analysis of AOL worldwide membership.• Analyzed P&L impact of marketing, member development and retention efforts. • Forecast churn, membership, revenue and ARPU. • Team Lead on membership related issues and forecasting methodologies.

• Implement automated systems and centralized process for 15 Partner Programs. Responsible for management of Partner commissions and trending analysis of $180 million in annual commission payments. Furnish explanations of monthly costs, historical trends, budget, and promotional code variances to senior management.• Reconcile general ledger accounts, research and prepare journal entries. Contribute to Cost of Goods Sold accruals and variance explanations. Conduct quarterly financial risk analysis of guarantee revenue commitments. Present recommendations to senior management.• CFO Invitation – 3rd Quarter 2001 (One of ten employees invited to watch an Orioles Game with MCI’s CFO), Leader Award – 4th Quarter 2001, Spotlight Award – 4th quarter 2000 and 1st quarter 2002, Excellence Award – 1st Quarter 2001 & 2nd Quarter 2002, Group Award – 2nd Quarter 2001.

• Planned, prepared, and tracked AEGIS Ship Project Directives for Ship Construction Navy (SCN). Conduct Congressional Budget and Forecast analysis. • Prepare program summaries, and quarterly financial analysis reports essential for program reviews. Provide quality assurance of group projects.