Rex Mitchell Email & Phone Number

As a Customer Success Manager (CSM) in Clinical Operations, I work to ensure our enterprise customers are getting the most value out of their Vault investment. I do this by:-Partnering with customers to address their adoption challenges and achieve their key business objectives-Supporting customers through release management processes and activities (e.g. recommending new feature adoption and providing demos)-Educating customers on industry trends and best practices for using Vault functionality-Hosting community events to connect customers with each other and Veeva product, strategy, and CSM representatives

Responsible for managing day to day activities of the Clinical Data Operations Team supporting PPD's Early Development Clinical Research Units. Clinical Data Operations includes a study build team responsible for source document creation and a data entry team responsible for data entry and reconciliation of all study data. Responsible for leading Clinical Research Unit evaluation and implementation of SaaS solutions including eSource/EDC, CTMS, device integrations, and interfaces with external systems.

Manages day to day activities for a group of clinical research unit & data management projects, including managing staff and workload of direct reports. Collaborates cross-functionally to facilitate communication and partnership between staff and other related departments. Responsible for overseeing clinical research unit & downstream timelines for projects. Serves as a business lead for Clinical Research Unit technology initiatives including eSource/EDC, CTMS, device integrations, and interfaces with external systems.

Austin, Texas

Oversees day to day operations of study build team including management of study timelines, accurate creation of study source documents and adherence to department SOPs/WPDs. Ensures adequate communication between the study build team and Clinical Research Units across PPD's Early Development Services. Serves as a core team member for Clinical Research Unit technology initiatives including eSource/EDC, CTMS, device integrations, and interfaces with external systems.

Austin, Texas

Responsible for accurate creation of study source documents per protocol and Clinical Research Unit business requirements. Provides study level support utilizing PPD's in house CTMS/study management system. Participates in identifying and implementing CTMS/study management system enhancements and upgrades.

Austin, Texas

Supervises a team of approximately 10 research team staff to successfully conduct multiple ongoing Ph1 clinical trials. Ensures study conduction adheres to study protocols in addition to department SOPs/WPDs. Responsible for reviewing source documents, resource planning and overall conduction of clinical trials.

Austin, Texas

Responsible for initial study setup and compliance of the study protocol during study conduction. Works collaboratively with clinic staff to ensure subject safety and successful completion of clinical trials. Serves as a mentor for fellow team members.

Austin, Texas

Responsible for initial study setup and compliance of the study protocol during study conduction. Works collaboratively with clinic staff to ensure subject safety and successful completion of clinical trials.

Austin, Texas

Responsible for successful recruitment of clinical trial volunteers including eligibility verification and ensuring protocol specific guidelines are met. Works closely with the study team to ensure efficiency and accuracy in preparing and conducting each clinical trial.

Austin, Texas

Provides oversight to technical staff to ensure compliance with SOPs/WPDs. Ensures daily staffing needs are met for technical procedures and provides guidance on study specific requirements to staff.