Rex Whitten Email & Phone Number

Teaching advanced courses in Microsoft and Cisco networking to students in pursuit of certifications and associates degrees. Courses include all MS Server 2003 exams (70-290, 70-291 and 70-293), CompTIA "Network +" and Introduction to MS Vista/Office 2007.

Supported networking and computer systems at corporate and customer sites for a company in the business of document recording, conversion & scanning and data warehousing for county governments nation-wide. Performed site surveys and equipment installations at customer sites, including point-of-sale devices. Performed purchasing tasks for IT equipment. Managed accounts, network permissions and provided user & customer support. Maintained and supported MS-SQL-based applications. Managed enterprise antivirus & patch management systems. Regional delegate on enterprise Patch Management Committee. Wrote and monitored tape backup jobs and performed file restorations. Supported Cisco VPN system for remote users, using personal certificates for authentication. Coordinated setup of VPN tunnels to customer sites. Maintained files and accounts for FTP server. Created network diagrams and documentation of servers and networking equipment.

Administered all aspects of a Microsoft Windows NT domain of 92 servers and 140 users for an Internet bill presentment & payment company. Worked with company from startup, writing and implementing policies and procedures. Built, supported and maintained servers for development and production. Performed purchasing tasks for IT equipment. Assisted with SAS-70 and BSA software audits. Managed accounts, network permissions and provided user support. Created presentations for user training. Managed Exchange 5.5 mail system. Maintained and supported MS-SQL-based applications. Managed enterprise antivirus system. Wrote and monitored tape backup jobs and performed file restorations. Purchased and managed digital certificates and domain name registrations. Implemented Microsoft VPN/RAS solutions for remote users and a Cisco VPN WAN solution for business partner in Australia. Set up an off-site co-location facility. Created MS Access database to manage server and network data.

Supervised the production of bowling balls, including employee evaluations, hiring, termination and raises. Promoted to Production Scheduler, responsible for coordination of all departments to write effective production schedules. Received “Team of the Month” and “Green Team” awards three times each. Received Chairman’s Award for outstanding efforts in fire-recovery operations.

Networking Technologies

Advanced Computer Education Center, San Antonio, TX Networking Technologies Program – Windows NT 4.0 MCSE “Core” courses, TCP/IP, Exchange.

Aas, Instrumentation Technology

Studied industrial process control systems, with emphasis on electronic, pneumatic and digital controls.