Rakshit Kunadia Email & Phone Number

Belconnen, Australian Capital Territory, Australia

Melbourne, Australia

Event: The Melbourne F1 Grand Prix, Albert Part and Lake, Melbourne Delivered excellent customer service in assisting the drivers at the car parkEvent: The Australian Open, Melbourne Park, Melbourne Provided exceptional crowd management service throughout Melbourne ArenaEvent: The World Cup Gymnastics, Melbourne Arena, Melbourne Assisted Melbourne & Olympic Parks staff with setting up all gymnastics instrumentsEvent: The 5K Foam Fest, Wandin Park Estate, Wandin North Catered to every need to ensure customer satisfaction at the retail stores

Sydney, New South Wales, Australia

 Coordinated sports events, handling logistics, scheduling, and ensuring participant satisfaction for events such as staff v students, interdepartmental games, UniSport Nationals & Standalones Fostered student participation in sports activities, encouraging a healthy and active campus community Developed yearly student engagement calendar to enhance opportunities for involvement and participation in various events Collaborated with staff and coaches to organize training sessions and competitive sports events Provided administrative assistance for sports programs, managing registrations, and maintaining accurate records Developed compelling social media & website content, engaged with followers, and executed marketing strategies for brand visibility and growth Ensured rigorous adherence to Work Health & Safety protocols, fostering a secure environment for sports activities

Melbourne, Victoria, Australia

 Responded to, and resolved a diverse range of business customer enquiries in a professional and timely manner Displayed flexibility and adaptability to help meet the departments scheduling requirements Assisted other departmental personnel and performed special projects as assigned Proactively responded and adapted to organizational and operational change, minimising impact to service delivery  Generated monthly business customer reports to ensure smooth functioning of fuelcards

Melbourne, Victoria, Australia

 Proficiently gathered information for a strategic communications plan for the club Constructed a foolproof communication plan to strengthen the relationship of the club with their major stakeholders  Created eye-catching posterns for various social media platforms Collaboratively worked with interns from cross-cultural and multi-disciplinary backgrounds to deliver successful results Demonstrated empathy, active listening and confidence as being the team leader of the group Developed professional practice skills such as communicating, networking, seeking feedback, time-management and multi-tasking online as we had to work from home due to COVID-19 lockdown

Melbourne, Victoria, Australia

 Maintained consistent communications with the athletes, managers and clients Successfully met key performance indicators on a monthly basis and identified issues and improvement opportunities Facilitating the appointments of officials, volunteers and suppliers Meticulously handled escalated customers’ complaints and ensured prompt action was taken Demonstrated attention to detail, organizational strengths and advanced skills in negotiations and cost-cutting strategies to deliver events that consistently exceeded client expectations Proposed new ideas to improve the planning and implantation process regarding safety of participants, staff and spectators

Master'S Degree, Sport Management

Activities and Societies: Deakin Futsal Club, Deakin University Sport Society

Bachelor'S Degree, Civil Engineering